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Merck KGaA
Job Title: Validation Project CoordinatorJob location : Peenya, Bangalore Role description The VPM Manager is responsible for the planning, coordination, evaluation, and supervision of all project management and customer-facing activities and VPM staff members in the Indian Validation Services Operations. You will be responsible forLeading a team composed of Validation Projects Managers (Senior and Junior) to achieve Validation Services business objectives and provide best-in-class, compliant services to our biopharmaceutical customers.Building, managing and growing a high-performing effective team with staff members that apply their diverse skills and perspectives to achieve common goalManaging efficiently and in a timely manner the performance metricesEnsuring the services are delivered in a timely manner, handling from order to invoicing on the salesforce.comEnsuring adequately trained Staff members are available for assigned/planned projects and processes based on available workload schedules. Training and maintaining all staff competencies.Ensuring all the Management-related activities and tasks (e.g. Performance Management Process (PMP), Compensation Review Cycle (CRC), Recruiting and Requisitions, Development, & Learning) are completed on-time and in alignment with Global and Local HR policies.Partnering with lab operations and quality internally and with the account managers and customer applications externally to achieve the business objectives and customer satisfaction.Fostering a 2-way communication; cascading Global messages and info to VPM Team Members and sharing Local insights with Global teams. Job RequirementsA postgraduate in science (preferably with a PMP certification) A High-Energy manager - able to build and develop a team with different roles and job levels to collectively achieve excellent results.Excellent Customer Acumen – Customer-centric orientation, Experience in a customer-facing roleExcellent entrepreneurial mindsetVery strong organizational and time management skillsTeam spirit and respectful behaviorDemonstrated ability to bring to completion many projects simultaneously (mastering all components of project management: planning, cost, communication, …) and to manage change and implement improvement solutions (process, tools, organization…)Proven experience in developing, implementing, and monitoring performance against KPIs.Pragmatic and outcome-oriented, results-oriented, striving for excellence.Strong interpersonal, presentation, listening and communication skillsResilient and able to overcome setbacks. Ability to act with composure.Curiosity and drive to succeed: individually and as a team; willingness to learn and lead by doingDecisive – whatever the subject is, gather the important facts and details and then be decisive.Positive attitude
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