Merck KGaA

Analyst- Customer Master Data

Posted On

Dec. 30, 2024

Location

Bangalore, Karnataka

Experience Level

C - Professional (1-3 years)

Job Type

Full-time

Apply By

Feb. 4, 2025

Job Description

Job Title: Analyst- Customer Master DataJob location : Electronic City, Bangalore Role descriptionThe Master Data member is responsible for the creation and maintenance of Master Data in SAP and performing various inventory related functionsCreates new customer accounts in the SAP, according to necessary screening and compliance checks.Release of new customers on SAPModifies customer account data in the ERP according to customer changes or business process changes (e.g., freight terms, output conditions)Maintenance of customers which includes reactivation, hierarchy maintenance and other activitiesGenerate Customer reports and handle all customer related queries to the groupResponsible for the data quality improvements and regular cleansing of customer master data.Should be responsible for generating accurate reports before deadlinesProper response on email queries received from the customers or internal teamMaintain a positive and flexible attitudeAny other additional tasks depending on the specific country or organization as requested by your senior authoritiesSupports master data harmonization initiatives.Manage mass uploads of dataJob RequirementsBachelor’s degree in any disciplinaryMinimum 1-3 years’ experience in handling Customer Master positionGood in written and spoken English. Moreover, should have capability to work with team from different geographies and people from diverse backgrounds. Ability to effortlessly work across cultures - emails and phone etiquettes.Should have good knowledge of SAP / Oracle and all transactions used for downloading the reports. Must be able to work successfully with overseas teams to transition new processes.The ability to perform multiple tasks simultaneously while prioritizing the changing demands; demonstrate a high sense of urgencySAP Oracle user knowledge – Basic Proficiency expected.Some Basics of SAP TCodes / Oracle for Customer Master data.Navigating different transactions and screensAbility to perform a right search as per requirement.Should be able to enter data in the system with all the required parameters, under supervision from experts. Understanding different T-Codes and their impact on the resultsMicrosoft Office- Basic Proficiency expected. Computer operating knowledge. Knowledge of MS Word, MS Excess and Power point.Key Board Skills– Basic Proficiency expected.Basic knowledge in operating keyboardShould have keyboard skills with typing speed of 30-35 wpm Should have excellent skills in operating keyboard and should be aware of all the keyboard shortcuts to achieve maximum throughput

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