Razorpay

Analyst - Financial Operations

Posted On

Dec. 24, 2024

Location

Bangalore, Karnataka

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

Jan. 11, 2025

Job Description

<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Razorpay was founded by<a href="https://www.linkedin.com/in/kumarshashank/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/in/kumarshashank/&source=gmail&ust=1660290870959000&usg=AOvVaw1H2eeqfjnUDt3iT_Cg-jfh"> Shashank Kumar</a> and<a href="https://www.linkedin.com/in/harshilmathur/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/in/harshilmathur/&source=gmail&ust=1660290870959000&usg=AOvVaw3k1sK1wrIz5HKLsZA8-mTC"> Harshil Mathur</a> in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. </span></p> <div class="gmail_default"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via<a href="https://razorpay.com/x/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://razorpay.com/x/&source=gmail&ust=1660290870959000&usg=AOvVaw0ab_bX0WbaTqedmVsyWBbZ"> Razorpay X</a>) and enabling capital availability for businesses (via<a href="https://razorpay.com/capital/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://razorpay.com/capital/&source=gmail&ust=1660290870959000&usg=AOvVaw2ymFZuuzdG2i4lPyqQYP5I"> Razorpay Capital</a>). </span></div></div><p><u><span style="font-family: verdana, sans-serif;">Key Responsibilities:</span></u></p> <ul> <li><span style="font-family: verdana, sans-serif;">Dealing with banks for refunds and settlement issues.</span></li> <li><span style="font-family: verdana, sans-serif;">Need to closely work with the Finance team for recon and other issues.</span></li> <li><span style="font-family: verdana, sans-serif;">Solving tickets/queries raised by merchants, customer’s or banks.</span></li> <li><span style="font-family: verdana, sans-serif;">Have good knowledge of products to resolve any customer, merchant or bank issues.</span></li> <li><span style="font-family: verdana, sans-serif;">Review the open tickets assigned on FreshDesk and reply to queries related to the tickets.</span></li> <li><span style="font-family: verdana, sans-serif;">Reconcile transactions and refunds with the partner banks.</span></li> <li><span style="font-family: verdana, sans-serif;">Work with the Tech team for fixing refund and settlement issues.</span></li> <li><span style="font-family: verdana, sans-serif;">Dealing with other teams specially Support / Sales for resolution of queries.</span></li> <li><span style="font-family: verdana, sans-serif;">Handling things which impact inflow and outflow of funds at transaction level.</span></li> <li><span style="font-family: verdana, sans-serif;">Complete tasks considering SLAs and preparation of various reports on weekly and monthly basis</span></li> </ul> <p><span style="font-family: verdana, sans-serif;">What do we expect from you?</span></p> <ul> <li><span style="font-family: verdana, sans-serif;">Bachelor’s degree.</span></li> <li><span style="font-family: verdana, sans-serif;">Good communication and writing skills.</span></li> <li><span style="font-family: verdana, sans-serif;">Good analytical skills.</span></li> <li><span style="font-family: verdana, sans-serif;">MS Office knowledge is mandatory</span></li> <li><span style="font-family: verdana, sans-serif;">1-4 Reconciliation Experience is must.</span></li> </ul><div class="content-conclusion"><div class="gmail_default"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span id="m_2989597180337834284gmail-m_4972969247898306296gmail-docs-internal-guid-3a65a3c2-7fff-88ff-9e94-8ab11a050d04">Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. </span><br></span></div> <div class="gmail_default"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> </span></div> <div class="gmail_default"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span id="m_2989597180337834284gmail-m_4972969247898306296gmail-docs-internal-guid-3d0a9248-7fff-a2fd-6fa3-5026f85768d7">Follow us on <a href="https://www.linkedin.com/company/razorpay/mycompany/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/company/razorpay/mycompany/&source=gmail&ust=1660290870959000&usg=AOvVaw0f6sCrv8Ce3IHBvN2Sev8Z">LinkedIn</a> & <a href="https://twitter.com/Razorpay" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://twitter.com/Razorpay&source=gmail&ust=1660290870959000&usg=AOvVaw0ViuP9uutFg1qFCm2nHeh1">Twitter</a></span></span></div></div>

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