Razorpay

Technical Writer

Job Description

<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Razorpay was founded by<a href="https://www.linkedin.com/in/kumarshashank/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/in/kumarshashank/&amp;source=gmail&amp;ust=1660290870959000&amp;usg=AOvVaw1H2eeqfjnUDt3iT_Cg-jfh"> Shashank Kumar</a> and<a href="https://www.linkedin.com/in/harshilmathur/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/in/harshilmathur/&amp;source=gmail&amp;ust=1660290870959000&amp;usg=AOvVaw3k1sK1wrIz5HKLsZA8-mTC"> Harshil Mathur</a> in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.&nbsp;</span></p> <div class="gmail_default"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via<a href="https://razorpay.com/x/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://razorpay.com/x/&amp;source=gmail&amp;ust=1660290870959000&amp;usg=AOvVaw0ab_bX0WbaTqedmVsyWBbZ"> Razorpay X</a>) and enabling capital availability for businesses (via<a href="https://razorpay.com/capital/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://razorpay.com/capital/&amp;source=gmail&amp;ust=1660290870959000&amp;usg=AOvVaw2ymFZuuzdG2i4lPyqQYP5I"> Razorpay Capital</a>).&nbsp;</span></div></div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">About Razorpay:</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><br>Razorpay was founded by Harshil Mathur and Shashank Kumar in 2015. Razorpay is building a new-age<br>digital banking hub (Neobank) for businesses in India. Our mission is to enable frictionless banking and<br>payments experiences for businesses of all shapes and sizes. We started out as a B2B payments<br>company and today, we process billions of dollars of payments for lakhs of businesses across India. We<br>are the leading payments provider in the country and have been the first to bring to market the most<br>major innovations in the past 6 years. Razorpay enables businesses to accept, process, and disburse<br>payments at scale.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><br>Razorpay currently processes multi-billion USD payments on an annualized basis, touching 200Mn+ end<br>customers through top clients like Airtel, Goibibo, Yatra, Ola, Swiggy, Zomato, Cred etc. We architect<br>systems for the scale of not just one segment leader but 1000s put together. With more than a lakh<br>clients, you would have definitely made a payment through Razorpay if you live in India. With the<br>launch of RazorpayX, the company aims to become a leading provider of banking and payout products<br>to businesses covering the gamut of current account, payroll, vendor payouts and many others. Over<br>the past year, the company has disbursed loans worth millions of dollars in loans to thousands of<br>businesses.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><br>The company has raised USD $700M+ in funding till date from marquee investors like GIC, Sequoia<br>Capital, Tiger Global, Ribbit Capital, Matrix Partners and many stellar angels.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><br>Our products:<br>The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment<br>Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, and Payroll.<br>Payment Gateway: Razorpay is a full-sized payment solution that allows businesses to accept, process,<br>and disburse payments within its product suite.<br>The platform provides your business with access to payments via many modes such as credit card, debit<br>card, Netbanking, UPI, and popular wallets. Companies are also able to monitor real-time data<br>performance and insights to make informed business decisions.Read more at these places: https://razorpay.com/payment-gateway/<br>RazorpayX: Razorpay is reimagining how businesses manage money by simplifying business banking<br>with RazorpayX. It operates as a separate business unit with a laser-sharp focus on innovating in the<br>Neo-Business Banking space and is currently in 0 to 1 stage.<br>Read more at these places: https://razorpay.com/blog/what-is-a-neobank/ ,<br>https://razorpay.com/blog/category/business-banking/<br>Razorpay Capital: Razorpay Capital is a lending platform that allows MSME’s to meet their cash flow<br>challenges. Using Razorpay Capital, companies can manage financial challenges of their business<br>through quick settlements and collateral-free loans.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Read more at these places: https://razorpay.com/capital/Roles and Responsibilities</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Roles and Responsibilities</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">● Technical Writing and Product Documentation</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">● Gather information through product specification docs, interviews, product demos </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">and product exploration</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">● Work closely with Product Management and Engineering to understand the </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">concepts well and create well-thought-through documents</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">● Understand the various user journeys and present the content in a manner that </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">can be easily consumed</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">● Use aids like diagrams, flowcharts and videos in the articles as and when </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">required to explain the concepts better</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">● Peer-review, editing and proofreading</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">● Continuously work towards improving the quality of content</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">● Work with internal teams, identify the documentation bugs and gaps and work on </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">the feedback.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Required Skills and Experience</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">● 1-3 years of experience in technical writing</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">● Excellent communication skills in English (written and verbal)</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">● Work experience in developing procedural software documentation.</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">● Ability to probe, ask questions and research</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">● Quick learner</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">● Excellent team player</span></p> <p><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Good to Have</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">● Exposure to API documentation</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">● Market and competitor research and analysis</span></p><div class="content-conclusion"><div class="gmail_default"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span id="m_2989597180337834284gmail-m_4972969247898306296gmail-docs-internal-guid-3a65a3c2-7fff-88ff-9e94-8ab11a050d04">Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. </span><br></span></div> <div class="gmail_default"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">&nbsp;</span></div> <div class="gmail_default"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span id="m_2989597180337834284gmail-m_4972969247898306296gmail-docs-internal-guid-3d0a9248-7fff-a2fd-6fa3-5026f85768d7">Follow us on <a href="https://www.linkedin.com/company/razorpay/mycompany/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/company/razorpay/mycompany/&amp;source=gmail&amp;ust=1660290870959000&amp;usg=AOvVaw0f6sCrv8Ce3IHBvN2Sev8Z">LinkedIn</a> &amp; <a href="https://twitter.com/Razorpay" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://twitter.com/Razorpay&amp;source=gmail&amp;ust=1660290870959000&amp;usg=AOvVaw0ViuP9uutFg1qFCm2nHeh1">Twitter</a></span></span></div></div>


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