Razorpay
Technical Writer
Job Description
<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Razorpay was founded by<a href="https://www.linkedin.com/in/kumarshashank/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/in/kumarshashank/&source=gmail&ust=1660290870959000&usg=AOvVaw1H2eeqfjnUDt3iT_Cg-jfh"> Shashank Kumar</a> and<a href="https://www.linkedin.com/in/harshilmathur/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/in/harshilmathur/&source=gmail&ust=1660290870959000&usg=AOvVaw3k1sK1wrIz5HKLsZA8-mTC"> Harshil Mathur</a> in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. </span></p> <div class="gmail_default"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via<a href="https://razorpay.com/x/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://razorpay.com/x/&source=gmail&ust=1660290870959000&usg=AOvVaw0ab_bX0WbaTqedmVsyWBbZ"> Razorpay X</a>) and enabling capital availability for businesses (via<a href="https://razorpay.com/capital/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://razorpay.com/capital/&source=gmail&ust=1660290870959000&usg=AOvVaw2ymFZuuzdG2i4lPyqQYP5I"> Razorpay Capital</a>). </span></div></div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>Do</span> <span>you</span> <span>enjoy</span> <span>writing</span> <span>about</span> <span>products</span> <span>and</span> <span>their</span> <span>features?</span> <span>Are</span> <span>you</span> <span>curious</span> <span>about</span> <span>exploring </span></span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>new</span> <span>tools</span> <span>and</span> <span>concepts?</span> <span>Do</span> <span>you</span> <span>want</span> <span>to</span> <span>break</span> <span>into</span> <span>the</span> <span>Fintech</span> <span>industry</span> <span>and</span> <span>learn</span> <span>from </span></span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>the</span> <span>best?</span> <span>We're</span> <span>looking</span> <span>for</span> <span>you</span><span>!<br></span></span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>We</span> <span>know</span> <span>the</span> <span>significance</span> <span>of</span> <span>delivering</span> <span>accurate</span> <span>and</span> <span>easy-to-understand</span> <span>information</span> <span>to </span></span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>our</span> <span>users,</span> <span>ensuring</span> <span>they</span> <span>make</span> <span>the</span> <span>most</span> <span>of</span> <span>our</span> <span>awesome</span> <span>products.</span> <span>We're</span> <span>searching</span> <span>for </span></span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>Technical</span> <span>Writers</span> <span>who</span> <span>excel</span> <span>in</span> <span>crafting</span> <span>clear,</span> <span>grammatically</span> <span>correct</span> <span>English</span> <span>and</span> <span>can </span></span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>effortlessly</span> <span>convey</span> <span>complex</span> <span>concepts.<br></span></span><br><strong><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>Roles</span> <span>and</span> <span>Responsibilities</span></span></strong><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>●</span> <span>Technical</span> <span>Writing</span> <span>and</span> <span>Product</span> <span>Documentation</span></span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>●</span> <span>Gather</span> <span>information</span> <span>through</span> <span>product</span> <span>specification</span> <span>docs,</span> <span>interviews,</span> <span>product</span> <span>demos </span></span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>and</span> <span>product</span> <span>exploration</span></span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>●</span> <span>Work</span> <span>closely</span> <span>with</span> <span>Product</span> <span>Management</span> <span>and</span> <span>Engineering</span> <span>to</span> <span>understand</span> <span>the </span></span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>concepts</span> <span>well</span> <span>and</span> <span>create</span> <span>well-thought-through</span> <span>documents</span></span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>●</span> <span>Understand</span> <span>the</span> <span>various</span> <span>user</span> <span>journeys</span> <span>and</span> <span>present</span> <span>the</span> <span>content</span> <span>in</span> <span>a</span> <span>manner</span> <span>that </span></span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>can</span> <span>be</span> <span>easily</span> <span>consumed</span></span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>●</span> <span>Use</span> <span>aids</span> <span>like</span> <span>diagrams,</span> <span>flowcharts</span> <span>and</span> <span>videos</span> <span>in</span> <span>the</span> <span>articles</span> <span>as</span> <span>and</span> <span>when </span></span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>required</span> <span>to</span> <span>explain</span> <span>the</span> <span>concepts</span> <span>better</span></span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>●</span> <span>Peer-review,</span> <span>editing</span> <span>and</span> <span>proofreading</span></span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>●</span> <span>Continuously</span> <span>work</span> <span>towards</span> <span>improving</span> <span>the</span> <span>quality</span> <span>of</span> <span>content</span></span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>●</span> <span>Work</span> <span>with</span> <span>internal</span> <span>teams,</span> <span>identify</span> <span>the</span> <span>documentation</span> <span>bugs</span> <span>and</span> <span>gaps</span> <span>and</span> <span>work</span> <span>on </span></span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>the</span> <span>feedback</span></span></p> <p><br><strong><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>Required</span> <span>Skills</span> <span>and</span> <span>Experience</span></span></strong><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>●</span> 2<span>-4</span> <span>years</span> <span>of</span> <span>experience</span> <span>in</span> <span>technical</span> <span>writing</span></span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>●</span> <span>Excellent</span> <span>communication</span> <span>skills</span> <span>in</span> <span>English</span> <span>(written</span> <span>and</span> <span>verbal)</span></span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>●</span> <span>Work</span> <span>experience</span> <span>in</span> <span>developing</span> <span>procedural</span> <span>software</span> <span>documentation.</span></span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>●</span> <span>Ability</span> <span>to</span> <span>probe,</span> <span>ask</span> <span>questions</span> <span>and</span> <span>research</span></span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>●</span> <span>Quick</span> <span>learner</span></span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>●</span> <span>Excellent</span> <span>team</span> <span>player</span></span></p> <p><br><strong><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>Good</span> <span>to</span> <span>Have</span></span></strong><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>●</span> <span>Exposure</span> <span>to</span> <span>API</span> <span>documentation</span></span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>●</span> <span>Market</span> <span>and</span> <span>competitor</span> <span>research</span> <span>and</span> <span>analysis</span></span></p><div class="content-conclusion"><div class="gmail_default"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span id="m_2989597180337834284gmail-m_4972969247898306296gmail-docs-internal-guid-3a65a3c2-7fff-88ff-9e94-8ab11a050d04">Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. </span><br></span></div> <div class="gmail_default"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> </span></div> <div class="gmail_default"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span id="m_2989597180337834284gmail-m_4972969247898306296gmail-docs-internal-guid-3d0a9248-7fff-a2fd-6fa3-5026f85768d7">Follow us on <a href="https://www.linkedin.com/company/razorpay/mycompany/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/company/razorpay/mycompany/&source=gmail&ust=1660290870959000&usg=AOvVaw0f6sCrv8Ce3IHBvN2Sev8Z">LinkedIn</a> & <a href="https://twitter.com/Razorpay" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://twitter.com/Razorpay&source=gmail&ust=1660290870959000&usg=AOvVaw0ViuP9uutFg1qFCm2nHeh1">Twitter</a></span></span></div></div>
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