Razorpay

Senior Analyst - Content Operations

Posted On

April 30, 2025

Location

Bangalore, Karnataka

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

May 17, 2025

Job Description

<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Razorpay was founded by<a href="https://www.linkedin.com/in/kumarshashank/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/in/kumarshashank/&source=gmail&ust=1660290870959000&usg=AOvVaw1H2eeqfjnUDt3iT_Cg-jfh"> Shashank Kumar</a> and<a href="https://www.linkedin.com/in/harshilmathur/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/in/harshilmathur/&source=gmail&ust=1660290870959000&usg=AOvVaw3k1sK1wrIz5HKLsZA8-mTC"> Harshil Mathur</a> in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. </span></p> <div class="gmail_default"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via<a href="https://razorpay.com/x/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://razorpay.com/x/&source=gmail&ust=1660290870959000&usg=AOvVaw0ab_bX0WbaTqedmVsyWBbZ"> Razorpay X</a>) and enabling capital availability for businesses (via<a href="https://razorpay.com/capital/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://razorpay.com/capital/&source=gmail&ust=1660290870959000&usg=AOvVaw2ymFZuuzdG2i4lPyqQYP5I"> Razorpay Capital</a>). </span></div></div><p><strong>The Role:</strong></p> <p>We are seeking a highly organized and detail-oriented Content Management & Operations Specialist to join our team. In this role, you will be responsible for managing and uploading digital content across various platforms, preparing regular reports, and supporting day-to-day operational tasks. This position requires someone who is proactive, tech-savvy, and able to handle a variety of responsibilities in a fast-paced environment. </p> <p><strong>Key Roles and Responsibilities:</strong><strong> </strong></p> <ul> <li>Content Management & Uploads:</li> <ul> <li>Manage, organize, and upload content to various digital platforms, ensuring accuracy and quality.</li> <li>Able to create clear and engaging content from raw data by organizing information and identifying key insights. </li> <li>Work closely with the marketing and creative teams to update and maintain website and internal platforms with accurate content.</li> <li>Ensure content is accurately maintained, including tagging, formatting, and metadata management.</li> <li>Monitor content performance and provide recommendations for optimization.</li> </ul> <li>Report Preparation & Data Analysis:</li> <ul> <li>Prepare weekly, monthly, and ad-hoc reports on performance, engagement, and other KPIs.</li> <li>Analyze data and create reports for various stakeholders to help inform content strategy and decision-making.</li> <li>Maintain records and track performance trends over time to assess improvements and areas of concern.</li> </ul> <li>Operational Support:</li> <ul> <li>Assist with general operations tasks including scheduling, organizing meetings, and maintaining team calendars.</li> <li>Coordinate with cross-functional teams (e.g., solutions, design, tech) to ensure smooth operational workflows.</li> <li>Help with document preparation and organization for operational procedures and policies.</li> <li>Support with inventory management, including digital content assets, ensuring all files are up-to-date and properly stored.</li> </ul> <li>Project Coordination:</li> <ul> <li>Assist in the coordination of small projects within the operations team.</li> <li>Track project progress and deadlines, ensuring timely completion and smooth execution.</li> <li>Provide regular updates on project status and assist in any ad-hoc tasks as needed.</li> </ul> </ul> <p><strong>Mandatory Qualifications:</strong><strong> </strong></p> <ul> <li>At least 2 years of experience in operations roles.Experience working with content management systems (CMS), cloud storage, and project management tools is a plus.</li> <li>Proficient in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace.Excellent written and verbal communication skills.</li> <li>Strong attention to detail and ability to manage multiple tasks and priorities simultaneously.</li> <li>Ability to analyze data, identify trends, and create actionable reports.Highly organized and able to work independently and as part of a team.</li> <li>Basic understanding of SEO and content optimization is a plus.Experience with analytics tools such as Google Analytics or social media insights.</li> <li>Ability to adapt to new tools, platforms, and systems as required.<br><br></li> </ul> <p><strong>Location: Bangalore</strong></p><div class="content-conclusion"><div class="gmail_default"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span id="m_2989597180337834284gmail-m_4972969247898306296gmail-docs-internal-guid-3a65a3c2-7fff-88ff-9e94-8ab11a050d04">Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. </span><br></span></div> <div class="gmail_default"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> </span></div> <div class="gmail_default"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span id="m_2989597180337834284gmail-m_4972969247898306296gmail-docs-internal-guid-3d0a9248-7fff-a2fd-6fa3-5026f85768d7">Follow us on <a href="https://www.linkedin.com/company/razorpay/mycompany/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/company/razorpay/mycompany/&source=gmail&ust=1660290870959000&usg=AOvVaw0f6sCrv8Ce3IHBvN2Sev8Z">LinkedIn</a> & <a href="https://twitter.com/Razorpay" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://twitter.com/Razorpay&source=gmail&ust=1660290870959000&usg=AOvVaw0ViuP9uutFg1qFCm2nHeh1">Twitter</a></span></span></div></div>

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