Added Today : 1991
Expired Today : 62
Oracle
Position is for a Techno-functional Support Professional, preferably with some implementation background in Oracle Cloud HCM/Financial/SCM Applications.
Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer.
Job Responsibilities:
The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise.
Education & Experience:
BE, BTech, MCA , CA or equivalent preferred. Other qualifications with adequate experience may be considered.
5+ years relevant working experience
##Functional/Technical Knowledge & Skills:
Must have good understanding of the following Oracle Cloud Financials version 12+ capabilities:
We are looking for a techno-functional person who has real-time hands-on functional/product and/or technical experience; and/or worked with L2 or L3 level support; and/or having equivalent knowledge.
We expect candidate to have:
1. Strong business processes knowledge and concepts.
2. Implementation/Support experience on either of the area -
a) ERP - Cloud Financial Modules like GL, AP, AR, FA, IBY, PA, CST, ZX and PSA or
b) HCM - Core HR, Benefits, Absence, T&L, Payroll, Compensation, Talent Management or
c) SCM - Inventory, OM, Procurement
Candidate must have hands on experience minimum in any of the 5 modules on the above pillars.
3. Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle Cloud Financials.
4. Technically Strong with Expert Skills in SQL, PLSQL, OTBI/ BIP/FRS reports, FBDI, ADFDI, BPM workflows, ADF Faces, BI Extract for FTP, Payment Integration and Personalization.
5. Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios using Oracle Cloud.
6. Strong problem solving skills.
7. Strong Customer interactions and service orientation so you can understand customer’s critical situations and accordingly provide the response, and mobilize the organizational resources, while setting realistic expectations to customers.
8. Strong operations management and innovation orientation so you can continually improve the processes, methods, tools, and utilities.
9. Strong team player so you leverage each other’s strengths. You will be engaged in collaboration with peers within/across the teams often.
10. Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features – and use this learning to deliver value to customers on a daily basis.
11. High flexibility so you remain agile in a fast changing business and organizational environment.
12. Create and maintain appropriate documentation for architecture, design, technical, implementation, support and test activities.
# Personal Attributes:
1. Self driven and result oriented
2. Strong problem solving/analytical skills
3. Strong customer support and relation skills
4. Effective communication (verbal and written)
5. Focus on relationships (internal and external)
6. Strong willingness to learn new things and share them with others
7. Influencing/negotiating
8. Team player
9. Customer focused
10. Confident and decisive
11. Values Expertise (maintaining professional expertise in own discipline)
12. Enthusiasm
13. Flexibility
14. Organizational skills
15. Values and enjoys coaching/knowledge transfer ability
16. Values and enjoys teaching technical courses
Note:
Shift working is mandatory. Candidate should be open to work in evening and night shifts on rotation basis.
Career Level - IC3
Oracle
Software Development Manager
Professional
Bengaluru, Karnataka
Last Date: March 30, 2025
Oracle
Software Development Manager
Professional
Bengaluru, Karnataka
Last Date: March 10, 2025
Oracle
Solution Architect - Payment’s doma…
Professional
Bengaluru, Karnataka
Last Date: Jan. 7, 2025
Oracle
Software Developer 3
Professional
Bengaluru, Karnataka
Last Date: March 25, 2025
Oracle
Senior Software Developer
Professional
Bengaluru, Karnataka
Last Date: May 14, 2025
Amazon
Sr. Security Engineer, Application …
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Dec. 24, 2024
Oracle
Member of Technical Staff - OCI
Professional
Bengaluru, Karnataka
Last Date: Feb. 10, 2025
Oracle
Oracle Fusion SCM Technical Consult…
Professional
Bengaluru, Karnataka
Last Date: Feb. 8, 2025
Oracle
Customer Service Admin Support A3
Professional
Bengaluru, Karnataka
Last Date: Jan. 22, 2025
Oracle
Oracle WebLogic Administrator
Professional
Bengaluru, Karnataka
Last Date: Feb. 15, 2025
Oracle
Lead Technical Consultant - Core Ba…
Professional
Bengaluru, Karnataka
Last Date: Jan. 2, 2025
Oracle
Fusion Middleware Administrator - W…
Professional
Bengaluru, Karnataka
Last Date: Feb. 15, 2025
Oracle
QA Analyst 3-ProdDev
Professional
Thiruvananthapuram, Kerala
Last Date: March 30, 2025
Oracle
Systems Analyst 2-Support
Professional
Bengaluru, Karnataka
Last Date: March 15, 2025
Oracle
Service Reliability Engineer (SRE)
Professional
Bengaluru, Karnataka
Last Date: Dec. 25, 2024
Oracle
Software Developer 3
Professional
Bengaluru, Karnataka
Last Date: April 22, 2025
Oracle
Senior Technical Analyst - EBS Fina…
Professional
Bengaluru, Karnataka
Last Date: March 26, 2025
Oracle
Principal Software Engineer
Professional
Bengaluru, Karnataka
Last Date: Jan. 14, 2025
Oracle
Site Reliability Developer 3
Professional
Bengaluru, Karnataka
Last Date: Jan. 4, 2025
Oracle
Senior Network Developer - Cluster …
Professional
Bengaluru, Karnataka
Last Date: Feb. 24, 2025