Oracle
Technical Analyst 3-Support
Job Description
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues.
Job duties are varied and complex utilizing independent judgment. May have project lead role. 4 years experience with Core products or five years experience with Applications products and have a technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle)
Career Level - IC3
Jobs at Bengaluru
Oracle
Senior Software Developer
Professional
Bengaluru, Karnataka
Last Date: March 15, 2025
Oracle
Accounting Support A1-Fin
Professional
Bengaluru, Karnataka
Last Date: March 11, 2025
Oracle
Technical Analyst 4-Support
Professional
Bengaluru, Karnataka
Last Date: May 4, 2025
Oracle
Senior DevOps Engineer - Autonomous…
Professional
Bengaluru, Karnataka
Last Date: Feb. 28, 2025
Oracle
5G Solution Integrator
Professional
Bengaluru, Karnataka
Last Date: June 4, 2025
Oracle
Oracle Fusion Finance Functional Co…
Professional
Bengaluru, Karnataka
Last Date: April 7, 2025
Oracle
Sales Operations Analyst 1
Professional
Bengaluru, Karnataka
Last Date: Jan. 21, 2025
Amazon
Program Manager, Central Programs T…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Jan. 28, 2025
Oracle
Oracle Application Lead (Oracle PLS…
Professional
Bengaluru, Karnataka
Last Date: March 10, 2025
Oracle
Senior Principal Consultant Core Ba…
Professional
Bengaluru, Karnataka
Last Date: April 23, 2025
Amazon
Program Manager II, WW FBA - AWD
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Jan. 28, 2025
More Jobs at Oracle
Oracle
Technical Analyst 4-Support
Professional
Bengaluru, Karnataka
Last Date: May 4, 2025
Oracle
Software Developer 3
Professional
Bengaluru, Karnataka
Last Date: March 18, 2025
Oracle
Oracle Fusion HCM Technical Analyst
Professional
Hyderabad, Telangana
Last Date: July 7, 2025
Oracle
Software Developer 3
Professional
Bengaluru, Karnataka
Last Date: April 21, 2025
Oracle
Senior Cloud Support Engineer
Professional
Bengaluru, Karnataka
Last Date: Feb. 12, 2025
Oracle
Consulting Technical Manager - Java…
Professional
Bengaluru, Karnataka
Last Date: July 6, 2025
Oracle
Applications Developer 3
Professional
Bengaluru, Karnataka
Last Date: Feb. 4, 2025
Actively Recruiting Companies at Bengaluru, Karnataka