Oracle

Principle Analyst,SaaS Delivery - Fusion Payroll

Posted On

Jan. 25, 2025

Location

Bengaluru, Karnataka

Experience Level

Professional

Job Type

Permanent

Apply By

July 24, 2025

Job Description

Job Title: Oracle Fusion Payroll Principal Support Consultant

Location: Bangalore
Employment Type: Full-Time

Job Summary:
We are seeking a highly skilled Oracle Fusion Payroll Principal Support Consultant to join our dynamic team. The ideal candidate will have extensive experience in Oracle Fusion Payroll support and implementation, offering expert-level technical assistance, resolving complex issues, and providing guidance on best practices. The consultant will work closely with customers, and cross-functional teams to ensure seamless payroll operations and maximize the functionality of Oracle Fusion Payroll.

Key Responsibilities:

Support & Troubleshooting:
- Provide expert-level support for Oracle Fusion Payroll issues, ensuring timely resolution of complex payroll-related queries.
- Troubleshoot payroll issues, configuration challenges, and integration concerns.
- Act as a point of escalation for complex payroll issues within the team and collaborate with Oracle support for resolution.
Configuration & Implementation:
- Lead and manage Oracle Fusion Payroll configurations, upgrades, and implementations for both new and existing clients.
- Work closely with project teams to ensure accurate configuration and customization based on business requirements.
- Ensure proper integration between Oracle Fusion Payroll and other Oracle Cloud modules (e.g., HCM, Benefits).
Functional Consulting:
- Analyze and understand client business processes and requirements related to payroll.
- Provide subject matter expertise to guide clients through best practices and optimal usage of Oracle Fusion Payroll.
- Develop and document functional specifications, design documentation, and user training materials.
Testing & Validation:
- Lead payroll system testing, including UAT (User Acceptance Testing) and regression testing.
- Validate and ensure data accuracy and integrity during system implementations and periodic upgrades.
End-User Training & Support:
- Deliver training sessions to clients and end-users on Oracle Fusion Payroll features and functionality.
- Provide ongoing support and guidance to payroll teams, helping them to effectively use the system and resolve day-to-day issues.
Process Improvement & Optimization:
- Continuously evaluate the payroll processes to identify areas for improvement and optimization and help customer on the same.
- Recommend enhancements to increase efficiency and ensure best practices in payroll processing.
Documentation & Reporting:
- Maintain detailed documentation on system configurations, customizations, and troubleshooting resolutions.
- Generate and present periodic status reports on payroll system performance, issues, and resolutions to leadership.
Collaboration & Stakeholder Management:
- Work closely with internal teams and stakeholders to ensure smooth operations and alignment with business goals.
- Collaborate with the technical team for system customizations and performance optimization.

Qualifications:

Experience:
- Minimum 7 years of hands-on experience with Oracle Fusion Payroll and Oracle Cloud HCM modules.
- Proven experience in leading payroll support and consulting engagements.
- Strong background in payroll processing, configurations, and system troubleshooting.
- Experience with Oracle Cloud integrations with external systems (e.g., HRMS, finance systems, time and attendance systems).
Skills:
- In-depth knowledge of Oracle Fusion Payroll modules and configurations.
- Strong troubleshooting and problem-solving skills.
- Familiarity with Oracle Cloud applications and tools (e.g., HCM Cloud, Oracle Integration Cloud).
- Ability to work effectively with cross-functional teams and stakeholders.
- Excellent communication and interpersonal skills to manage client expectations and deliver exceptional service.
- Knowledge of payroll regulations and compliance (e.g., local, state, and international payroll requirements).
Certifications (preferred but not required):
- Oracle Cloud Payroll certification.
- Oracle Cloud HCM certification.

Ready to work in shifts including night shift. The role will be based in Bangalore / Hyderabad.

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