Oracle

Principal Technical Account Manager

Posted On

March 14, 2025

Location

Bengaluru, Karnataka

Experience Level

Professional

Job Type

Permanent

Apply By

April 8, 2025

Job Description

Are you a creative problem-solver who thrives on challenges? Do you enjoy working with customers and helping them create the best environment possible for their end users? If so, you might be the perfect fit for our team as a Principal Technical Account Manager. At Oracle, we're a technology leader transforming how the world does business, and we're looking for passionate, self-motivated individuals to join us in this crucial role.
The Oracle Health Hosting organization within Oracle Health Applications and Infrastructure is a crucial service to our Oracle Health Customers. OHH is a leading edge service provider of Oracle Health products. Your contribution will be vital to our success.
As a Technical Account Manager for OHAI OHH Client Experience, you will:

Job Requirements:

8+ years of related experience in technical customer account management, or related fields.
Educational Background: Bachelor’s or Master’s degree in Computer Science, Information Technology, Business Administration, or related field, or equivalent experience.
Technical Knowledge: Good understanding of Oracle Health products or equivalent.
Cross-Functional Collaboration: Ability to work with cross-functional teams to establish and maintain roadmaps, setting expectations, and ensuring high standards of operational excellence.
Strategic Thinking: Demonstrated ability to think broadly and strategically, with superior written communication skills.
Leadership Skills: Judgement, maturity, negotiation/influence skills, and analytical skills are crucial. Comfort working with large amounts of data is essential.
Ensure Customer Satisfaction: Accountable for customer alignment of our Oracle Health Hosting service
Lead Implementation: Oversee the implementation of Oracle Health Hosting products, managing cross-functional teams to ensure successful delivery.
Plan and Monitor Projects: Direct schedules, monitor budgets, and ensure projects are completed on time and within budget constraints.
Provide Technical Direction: Assign and supervise systems analysis and program staff, offering technical support and guidance.
Drive Innovation. Facilitate the implementation of new products, services, and processes, frequently operating at the cutting edge of technology. Recommend significant changes to existing products and processes to drive continuous improvement.
Ensure Operational Excellence: Develop and manage roadmaps among cross-functional teams, ensuring our products and services meet high operational standards.
Communicate Effectively: Provide ongoing written and verbal updates to senior leadership, representing the division up to the VP level.

Career Level - IC4

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