Oracle
Staff Consultant
Job Description
L2 Operations for OSM application
Should support BAU incidents and Service Requests related to OSM.
Should be able to support OSM deployments and work on P1/P2/P3 issues related to OSM applications, troubleshoot and find RCAs.
Should be able to work both as an individual and in a team with good communications and inter-personal skills.
Performing root cause analysis for repeating and major issues and Automate using tools/skills.
Provide on-call support for P1/P2 issues during weekends/non-business hrs.
Should be able to support on highlighting/manage Production issues/requests with Domain/Oracle (via SR) whenever required
Must have technical/professional qualifications:
Hands on experience on Oracle OSM applications with respect to implementation in Telecom Domain.
WebLogic/Webservice/SQL and Unix and shell scripting.
Good functional knowledge in Telecom Domain.
Career Level - IC1
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