Morgan Stanley

Analyst- Privacy Incident - Complaint Review & PII (Wealth Management)

Job Description

Morgan Stanley is a global financial services firm that maintains significant market positions in each of its business segments: Institutional Securities, Wealth Management, and Investment Management. Through its subsidiaries and affiliates, Morgan Stanley provides a wide variety of products and services to a large and diversified group of clients and customers, including corporations, governments, financial institutions, and individuals. 

The Associate/Analyst roles will report to a local AVP and will be responsible for supporting first line of defense privacy risk management program and activities related to the collection, use, processing, sharing, and protection of bank individual client data.    

Key Responsibilities:

·         Support U.S. Banks Privacy Risk team managing the privacy risk program to ensure compliance with Privacy Laws/Regulations.

·         Specific duties will range across various areas, including:

·        Supporting the Privacy Incident Management process, including reviewing, analyzing and properly tagging privacy incidents that impact US Banks clients.  Goal of process is to identify/confirm data loss incidents recorded in firm system of record are accurately tagged to U.S. Banks when Banks client impact is identified.

·    Supporting the Complaints review process, including reviewing, analyzing and researching complaint details to ensure opening of a corresponding data incident as appropriate.  Goal of process is to support proper creation of data loss incidents recorded in firm system of record.

Qualifications/Skills required:

·         Master’s degree in business, finance, other related fields 

·         0-3 years of professional experience, preferably in privacy, audit, and/or financial services industry. 

·         Experience with conducting impactful reviews (audits, process evaluations, gap assessments, etc.).

·         Ability to work in a fast-paced, high-demand environment, both independently and as part of a team, under tight deadlines.

·         Attention to detail; strong analytical and investigative problem-solving abilities, with the ability to explain/support conclusions from data analysis.

·         Strong interpersonal, verbal, and written communication skills in English; capable of writing documentation, explaining complex topics, and interacting positively with colleagues and stakeholders.

·         Proficient with Microsoft Office products. Advanced knowledge of Excel is a plus.

·         Knowledge of privacy laws/regulations (state, national, international) and data protection concerns is preferred.

·         Privacy certification (e.g., CIPP/US, CIPM, etc.) is a distinct plus.

“Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximise their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents.”


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