Infosys
SAP Program Manager
Job Description
Responsibilities: • Responsible for growth of portfolio through farming within the portfolio and/or the account by managing the client stakeholders. Work with sales team to define governance and goals of the portfolio. • The Portfolio Manager is Responsible for - • Planning and response for delivery of the projects within portfolio • Manage client relationship and improve CSAT feedback score • Identify potential growth opportunities to improve customer impact and revenue • Manage all projects within the portfolio with target to grow • Plan resources as per current and potential pipeline • 100% compliance with all Infosys OEI parameters and quality parameters • Participate in all organization level activities • Learn and imbibe emerging technologies with ability to grow the portfolio on demands with these emerging technologies Educational Requirements Bachelor Of Technology,Bachelor of Engineering Additional Responsibities: SAP Experience with any of the following industry (Professional Services, Utility, Telecom, Oil and Gas / Public sector / Resources). The candidate is expected to play the role of managing portfolio of projects across client ranging from roadmap, transformation to operational improvement. The candidate should possess strong domain knowledge in any of the following industry (Professional Services, Utility, Telecom, Oil and Gas/Public sector/Resources) and should be experienced and adept at S/4 HANA products. S4 HANA Cloud product is added advantage • Proactive approach to problem solving. • Experience in working in Global delivery model (GDM) will be an added advantage. • Excellent team management skill • High analytical skills • A high degree of initiative and flexibility • High customer orientation • High quality awareness Technical and Professional Requirements: • 20+ years of relevant SAP & domain experience • Responsible for growth of portfolio through farming within the portfolio and/or the account by managing the client stakeholders. Work with sales team to define governance and goals of the portfolio. • The Portfolio Manager is Responsible for - • Planning and response for delivery of the projects within portfolio • Manage client relationship and improve CSAT feedback score • Identify potential growth opportunities to improve customer impact and revenue • Manage all projects within the portfolio with target to grow • Plan resources as per current and potential pipeline • 100% compliance with all Infosys OEI parameters and quality parameters • Participate in all organization level activities • Learn and imbibe emerging technologies with ability to grow the portfolio on demands with these emerging technologies
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