Google

Vendor Operations Manager, Recruiting Partner Operations

Job Description

  • Oversee vendor adherence to agreed-upon Service Level Agreements, performance metrics, and quality standards. Implement strategies to continually elevate vendor productivity and efficiency.
  • Build relationships with Recruiting stakeholders. Understand their priorities, communicate vendor progress, and align vendor capabilities with business needs.
  • Analyze performance data to pinpoint improvement areas, translate findings into actionable insights, and effectively communicate solutions to stakeholders.
  • Conduct regular business reviews to identify gaps, advocate for root cause analysis, and ensure vendors execute improvement plans.
  • Provide thought leadership, troubleshoot complex problems, and foster a solutions-oriented mindset to maximize vendor performance.

Minimum qualifications:

  • Bachelor's degree in Supply Chain, Engineering, or equivalent practical experience.
  • 8 years of experience in commodity management, agreement facilitation, supplier development, manufacturing, and supply chain processes.

Preferred qualifications:

  • 5 years of experience in vendor operations, including in governance and change management processes.
  • Experience with the RFP process, agreement negotiation, and defining performance goals for vendors.
  • Ability to prioritize and manage multiple tasks in a fast-moving environment, and adapt to changing priorities.
  • Ability to interact with executive leadership.
  • Excellent communication and presentation skills, with the ability to effectively articulate project details from business, process, and technical perspectives.
  • Excellent program management skills and ability to work collaboratively within teams.
  • Bachelor's degree in Supply Chain, Engineering, or equivalent practical experience.
  • 8 years of experience in commodity management, agreement facilitation, supplier development, manufacturing, and supply chain processes.

Recruiting Partner Operations is dedicated to optimizing Google's recruiting vendor relationships. We work for vendor performance by combining operational mastery with an understanding of staffing workflows, gained in collaboration with subject matter experts.

In this role, you will prioritize vendor accountability for achieving hiring goals, applicant satisfaction, and process excellence. You will address operational challenges, drive data-informed decision-making, and guide vendors towards continuous performance improvement.


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