Virtusa
Insidesales Specialist
Job Description
Roles & Responsibilities :
- Execute outreach/outbound campaigns (cold calls & emails) and willing to work in USA hours
- Understanding customers' needs, answering potential customers' questions and sending additional information per email
- Research and maintain the database of prospects - Ensuring all leads are well qualified by identifying the correct decision makers
- Acquire good industry & solution knowledge to overcome objections of prospective customers
- Routing qualified opportunities to the appropriate sales leads for further development and closure
- Achieving targets as set out by the business
- Maintaining database (Salesforce, CRM, Excel, etc.) of prospective client information
- Excellent oral and written communication with good listening skills
- Should have USA calling experience
- In-depth understanding of company services and its position in the industry
- Knowledge & experience on selling IT services to verticals like Healthcare, Life science, Insurance, Telco, Media, Hi-Tech, BFS, Manufacturing, Retail, etc.
- Working experience with CRM and research tools such as Salesforce, LinkedIn, ZoomInfo...
- Proven experience in opportunity identification & qualification, email drafts creation and pre-call planning.
- Strong problem identification and objections resolution skills
- Ability to multi-task, prioritize, and manage time effectively
- Ability to work individually and as part of a team with high-level of integrity and work ethics
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