Amazon

Digital Content Associate, Selection Growth & eXperience

Posted On

Aug. 13, 2024

Location

Chennai, Tamil Nadu

Experience Level

Freshers/Experienced

Job Type

Editorial, Writing, & Content Management

Apply By

Sept. 24, 2024

Job Description

The Primary responsibility of the role is to perform analysis, quality checks and edits on digital content for the eBook readers, to validate the accurate conversion to the digital format.

The role will require the candidate to quickly understand the eBook content requirements, understanding comics, editing tools and operation workflow tools.

The associate need to continuously adapt and learn new features on the Editors and improve on his/her acumen to quickly edit and fix up contents. The associate has to follow editing SOP to spot/catch errors in the content.

The associate needs to perform content quality check to qualify user experience for content viewing (flow and format quality) and usage on the Kindle device. The associate will need to use software tools for quality audit, content editing and data capture.

The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %age) and delivery/latency SLA. The associate will be measured on his compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals.

The associate should be a team player and come up with improvement ideas to his direct report and improve the editing/QA process.

The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed.

The role is an individual contributor role.

The role requires a graduate degree with exposure to image editing tools, MS office and comfort with numbers.

In addition the associate should have attention to detail, good communication skills, and a professional demeanor.

Key job responsibilities
The Primary responsibility of the role is to perform analysis, quality checks and edits on digital content for the eBook readers, to validate the accurate conversion to the digital format.

The role will require the candidate to quickly understand the eBook content requirements, understanding comics, editing tools and operation workflow tools.

The associate need to continuously adapt and learn new features on the Editors and improve on his/her acumen to quickly edit and fix up contents. The associate has to follow editing SOP to spot/catch errors in the content.

The associate needs to perform content quality check to qualify user experience for content viewing (flow and format quality) and usage on the Kindle device. The associate will need to use software tools for quality audit, content editing and data capture.

The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %age) and delivery/latency SLA. The associate will be measured on his compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals.

The associate should be a team player and come up with improvement ideas to his direct report and improve the editing/QA process.

The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed.

The role is an individual contributor role.

The role requires a graduate degree with exposure to image editing tools, MS office and comfort with numbers.

In addition the associate should have attention to detail, good communication skills, and a professional demeanor.Ability to meet deadlines in a fast paced work environment driven by complex software systems and processes Self starter, good team player Strong attention to detail in content and deep dive and identify root causes of issues.

Good at problem solving, data analysis and troubleshooting issues related to content editing.

Good interpersonal skills to manage ongoing relationships with software team and inter operations teams Knowledge of or experience in Publishing industry is a big plus.

Under graduate from any reputed university.

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