Virtusa
Java Support
Job Description
Senior Support Engineer
Primary
Strong in Java
Strong in Oracle/PLSQL
JSP and TagLib Knowledge added advantage
Good in Linux added advantage
Strong communication skills, with the ability to work
effectively in a team-oriented, collaborative environment.
Secondary
Stress tolerance
Time management
Desire for self-development and ability to keep abreast of the news in their industry
JD
We are looking for a highly skilled Senior Support Engineer to join our team and play a key role in supporting real-time payment solutions within the banking sector. The ideal candidate will have a strong background in Java ,PLSQL , experience in Web Technologies, and familiarity with databases. This role requires an individual who is adept at troubleshooting, debugging, and working within a Linux in production environment.
Responsibility
Monitoring applications and infrastructure alerts, and reacting quickly
Recommending and implementing solutions to mitigate repeat product issues
Taking ownership and responding to open support tickets
Closing open support tickets by adhering to the production support service level agreements
Identifying and implementing automation opportunities to ensure success
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