Capgemini

Cash Applications TL

Posted On

June 25, 2024

Location

Trichy, Tamil Nadu

Experience Level

Experienced

Job Type

Permanent

Apply By

July 17, 2024

Job Description

Have deep knowledge of the process, policies and desk top procedures within their engagement
Be aware of the client specific adjustments and deviations from the generic GPM process design
Apply process improvement methodologies (e.g. Lean Six Sigma) to the area of expertise for the continuous improvement purposes
To enhance and re-design processes to ensure improvement within client context
Drive Value back to client utilizing their process expertise
Keep abreast of technology technological developments, their strengths and weaknesses and suggest technology related improvements within the given area of expertise
Understand the client system architecture and how it relates to the CG Platforms and offerings including the Automation Drive Suit and DGEM Tech and actively seeks new opportunities for the application of CG Platform BluePrint components
Have excellent command of the functionalities of the technology used for the delivery of services in different client contexts

Primary Skills

•   Manages a team of Cash Application Clerks and monitors the overall team performance efficiency and quality.
•   Client contact point for addressing status updates, agreeing on new initiatives and troubleshooting escalation point.
•   Initiates process optimization and standardization activities.
•   Responsible to keep the process documentation up to date and initiates any required updates. Proactively monitors and seeks for improving team and process KPIs.