Amazon
Transportation Representative NOC ATS, ATS RAIL/AIR
Job Description
Job Description for L2 associates
Overview
The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.
Summary of Responsibilities
- Effectively communicate in a clear and professional manner at all times
- Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
- Effectively manage sensitive cases by reporting up the escalation matrix
- Demonstrate excellent time-management skills
- Maintains or exceeds targeted performance metrics
- Actively seek solutions through logical reasoning and identify trends to suggest process improvements Qualitative Requirements
Ø Graduation in any specialization from a recognized university.
Ø Excellent communication skills (written and verbal) in language.
Ø Ability to communicate correctly and clearly with all customers
Ø Good comprehension skills – ability to clearly understand and state the issues customers present
Ø Ability to concentrate – follow customers issues without distraction to resolution
Ø Work successfully in a team environment as well as independently
Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
Ø Excellent typing skills
Ø Demonstrates an ability to successfully navigate websites
Ø Demonstrates a proficient knowledge of email applications
Jobs at Virtual
Amazon
Data Associate I (French), ML Data …
Freshers/Experienced
Virtual, Virtual
Last Date: Oct. 1, 2024
Amazon
Transportation Specialist
Freshers/Experienced
Virtual, Virtual
Last Date: Oct. 1, 2024
Amazon
Transportation Specialist - Transpo…
Freshers/Experienced
Virtual, Virtual
Last Date: Sept. 24, 2024
Amazon
Transportation Specialist (For Port…
Freshers/Experienced
Virtual, Virtual
Last Date: Oct. 1, 2024
Amazon
CAP Team Manager, CAP
Freshers/Experienced
Virtual, Virtual
Last Date: Sept. 24, 2024
Amazon
ASCS Team Manager, ASCS
Freshers/Experienced
Virtual, Virtual
Last Date: Sept. 24, 2024
Amazon
Business Intelligence Engineer, Glo…
Freshers/Experienced
Virtual, Virtual
Last Date: Oct. 1, 2024
Amazon
Transportation Representative, ATS …
Freshers/Experienced
Virtual, Virtual
Last Date: Oct. 1, 2024
Amazon
GO-AI Associate ( 6 Month FTC), GO-…
Freshers/Experienced
Virtual, Virtual
Last Date: Oct. 1, 2024
Amazon
Senior Process Associate, CMT Mappi…
Freshers/Experienced
Virtual, Virtual
Last Date: Sept. 24, 2024
Amazon
Invest Spc - RCO [HIN], SIV
Freshers/Experienced
Virtual, Virtual
Last Date: Sept. 24, 2024
Amazon
Transportation Representative, AV
Freshers/Experienced
Virtual, Virtual
Last Date: Sept. 24, 2024
More Jobs at Amazon
Amazon
Security Engineer, Application Secu…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Oct. 1, 2024
Amazon
Sr. Functional App Analyst, AFFS Ac…
Freshers/Experienced
Pune, Maharashtra
Last Date: Sept. 24, 2024
Amazon
Sr. Program Manager, Taxonomy, CAM
Freshers/Experienced
Bangalore, Karnataka
Last Date: Oct. 1, 2024
Amazon
Digital Associate(L2), Ring Data En…
Freshers/Experienced
Chennai, Tamil Nadu
Last Date: Sept. 24, 2024
Amazon
Transportation Specialist -Arabic L…
Freshers/Experienced
Virtual, Virtual
Last Date: Oct. 1, 2024
Amazon
Process Lead (German), Alexa Shoppi…
Freshers/Experienced
Gurugram, Haryana
Last Date: Oct. 1, 2024
Amazon
Program Manager, Storewalk plus
Freshers/Experienced
Bangalore, Karnataka
Last Date: Sept. 24, 2024
Amazon
Sr Instock & Ops excellence Manager…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Oct. 1, 2024
Amazon
ID LB CI Tech 2
Freshers/Experienced
Mumbai, Maharashtra
Last Date: Oct. 1, 2024
Amazon
Business Analyst, IN Stores Finance
Freshers/Experienced
Bangalore, Karnataka
Last Date: Sept. 24, 2024
Amazon
Senior Account Manager - GSI (HCL)
Freshers/Experienced
Gurugram, Haryana
Last Date: Oct. 1, 2024
Actively Recruiting Companies at Virtual, Virtual