American Express

Senior Administrative Assistant

Posted On

March 24, 2025

Location

Gurgaon, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

April 20, 2025

Job Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Our Team

The mission of the Global Strategy & Capabilities (GS&C) group within Global Merchant & Network Services (GMNS) is to be essential to merchants and partners globally by delivering an easy, frictionless, value-added experience that enables them to meet their goals and support merchants globally and transform what it means to be an AMEX Merchant. GS&C consists of a diverse set of teams that support the GMNS business.

GMNS Analytics team within GS&C is responsible for partnering with global markets to drive profitable growth, accelerate acceptance and amplify the value of Amex acceptance to Merchants, bank partners and Card Members at scale. We offer powerful data and actionable insights to attract new businesses to engage with Amex, help existing businesses improve performance and capitalize on new opportunities.

Description:

An exciting opportunity has arisen for an Executive Assistant to provide support to the Vice President, GMNS Analytics, and their global teams of multiple individuals.

This position is an integral part of the team and needs to be extremely proactive in anticipating and adapting to the needs of the team. The candidate must have the ability to work well in a fast-paced Analytics organization and manage multiple tasks and conflicting priorities with accuracy, flexibility, and attention to detail. Critical to the success of this position is the development of positive working relationships with a wide range of colleagues both within and outside of American Express. Additionally, this role will partner closely with the Manager Assistant, Analyst -Strategy planning and other EAs within the GS&C Organization and across other lines of business.

Responsibilities:

Proactively manage calendar appointments in multiple time zones.
Accommodating to last minute changes and urgent business needs as required.
Set the approach for how the VPs spend their time and proactively manage calendar based on this strategy, top priorities and when they will be in office.
Actively flag and problem solve constraints such as determining delegates when attendees are unable to attend and ensuring read-ahead materials are provided when required.
Coordinate and perform monthly activities to include, but not limited to, consolidating organization charts, distribution lists and compiling information i.e., mid & year end feedback.
Manage the team calendar and ensure it is both up to date and accessible
Provide detailed itineraries of trips, including hotel arrangements, transfers, meetings scheduled, contact details, addresses etc.
Arrange and manage meetings, including scheduling of conference rooms, coordinating food, logistics, etc.
Assist in tracking team expenditure, concur filing and approval and monitor T&E and budget.
Assisting with recruitment for the team as needed which includes raising requisitions, scheduling of interviews and associated tasks.
Assist in preparing select PowerPoint presentations
Perform other related projects and duties as requested

Skills and Experience Required

Bachelor's/ Masters in any domain
Experience in an executive assistant capacity in a fast-paced environment for large global companies
Able to anticipate well, ask the right questions before problems arise and escalate matters accordingly
Highly proficient technical skills (Microsoft Outlook, Excel, Word, Power Point)
Highest degree of integrity, professionalism, diplomacy, and discretion required
Capable of handling multiple tasks efficiently and meet tight deadlines
Must demonstrate good judgment and decision-making capabilities
Must be a resourceful and independent thinker
Must be a self-starter with excellent prioritization skills
Excellent verbal and written communication skills
Highly developed organizational and time management skills with careful attention to detail
Ability to prioritize and manage multiple tasks simultaneously

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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