American Express

Manager - Digital Product Management

Posted On

March 19, 2025

Location

Gurugram, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

April 27, 2025

Job Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

The GRC Platforms and capabilities team within GRC is responsible for building and implementing innovative technology solutions for risk management. We are seeking a Product Manager to become part of our global team.

Job Description

This position is in the GRC Data Management team within Global Risk and Compliance Line of Business. The Product Owner position will provide day to day strategic support and function as the primary point of contact owning the vision and roadmap of BAU data capabilities and platforms and the modernization efforts. Focus would be on new product development, risk management initiatives, process control and improvement and end user experience. This is a highly visible and strategic position within the company.

Responsibilities:

Partner with teams across organization to translate initiatives into actionable product features and user stories as per defined roadmap.

Identify product solutions for short term tactical needs and long-term strategy.

Deliver product & capabilities based on customer needs, competitive analysis and market and technology trends.

Lead feature and user story definition sessions.

Establish acceptance criteria, test strategy, and write user acceptance test cases.

Lead scope prioritization sessions and backlog grooming.

Maintain open communication channels with stakeholders, business partners, and technology partners.

Support governance processes for assigned product(s).

Understanding of UX/UI for the products.

Bring External Perspective – Explore tools and platforms available within and outside org as options for effective solutioning

Partner with contributing to Scope of product and capabilities

· Participate/ Contribute for release planning

· Analyzing trends, industry standards, and best practices to be employed in the offerings within and outside of organization

Qualifications:

5+ years of Product Management experience driving product implementation in an iterative approach
Bachelor’s Degree in related field required; MBA preferred

Proven Track record of Product lifecycle Management, with specific application of Scaled Agile delivery.

PO/PM certification is preferred

Data Product Experience is required

Knowledge of BFSI, GRC or compliance framework will be required.

Ability to think abstractly and deal with ambiguous/under-defined problems.

Ability to compile, summarize, communicate, and present findings to leadership.

Good understanding of iterative development, and Agile principles.

Ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change.

Excellent interpersonal skills with a focus to engage, influence, align and encourage partners and business partners across geographies to drive collaboration and alignment.

Focus on understanding sophisticated business problem and analyze complex data to provide a simplified solution to business partners.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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