American Express

Senior Business Systems Analyst

Posted On

June 25, 2025

Location

Gurugram, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

July 27, 2025

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you impact this role?

This is an exciting and dynamic position of Senior Business Systems Analyst in the MIS & Analytics Team. MIS & Analytics Team is responsible to enable global servicing network process to be the most efficient and effective by establishing the best-in-class MIS and analytics function. The MIS and analytics in scope covers the dynamic and fast paced global credit environment including traditional credit products and new products introducing to the marketplace.

The ideal candidate will be a highly analytical individual with strong technical skills to support data management, tableau dashboard development, reporting packages, and provide insights by leveraging analytical techniques to explain business performance. The candidate will possess a key eye for detail, excellent problem-solving abilities, and a passion for leveraging data to enhance business performance.

Key Responsibilities:

Translate requirements and business logic into technical solutions
Track and monitor key performance metrics across credit function to support MIS.
Synthesize and organize complex information to provide business insights and perform analytics to understand performance trends.
Develop and publish periodic reports to support business objectives
Link analytics and insights to ongoing strategic initiatives.

Qualification:

Preferably 3+ years with relevant experience in Quantitative Business Analysis/Data Science
Bachelor's Degree or equivalent experience, preferably in a quantitative field.
Excellent SQL coding skills with good understanding of Big Data ecosystems & handling large datasets.
Proficiency in data manipulation, statistical analysis, and data visualization tools especially Tableau.
Strong time management skills and a proven ability to consistently deliver on preset timelines.
Ability to work independently as well as be a team player. Strong Communication Skills.

Preferred Qualifications

Working knowledge of GCP, GEM and ROP is a plus.
Experience working in Credit Servicing, Corporate or Collections environment a plus.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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