American Express

Lead Analyst

Posted On

Feb. 19, 2026

Location

Gurugram, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

March 15, 2026

Job Description

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

Function Description

The Amex GSM US Tax Operations team is responsible for the timely review, assessment and reporting of taxes to the Amex Corporate Tax department for final reporting and payment to over 300 U.S. government jurisdictions each month including Use Tax, Sales Tax and NRA tax . GSM reviews ~2500 invoices/month

Purpose of the Role:

This position will be responsible for the review of monthly Use tax reporting of all Accounts Payable transactions to the Corporate Tax department. This includes but is not limited to the review of monthly tax data, reconciling of the various reports against exclusion items and manual adjustments and matching the data against pre- defined rules to identify over/under payments. Role will also involve review of supplier invoices to assess Sales Tax & NRA Tax accuracy and issuing the supplier a Tax exemption form. This person must understand the end-to-end AP S&U Tax process for the US market to include invoice review, treatment of commodities, how to process manual tax adjustments, and reconciling the S&U tax liability accounts. This position requires a strong working knowledge of the Ariba, Oracle and Vertex systems. The resource must have a working knowledge of S&U tax requirements regarding regulatory tax filing with all US government jurisdictions. In addition, the resource will be responsible for posting tax adjustment entries in the Accounts Payable system. Job functions also include but are not limited to; assisting with various S&U tax audits by pulling reports and invoices for the Corp Tax department and governmental auditors, educate and train users/requestors about the S&U Tax requirements for numerous commodities, and act as a liaison with Amex business users or suppliers to get the information for validating the correctness of taxability of invoices. This person would also work closely with the Technology/Project teams to provide requirements, testing and other support for any necessary system changes or enhancements.

Responsibilities:

· The timely review, assessment and reporting of taxes to the Amex Corporate Tax department for final reporting and payment to over 300 U.S. government jurisdictions each month. Amex assesses/reports ~1.5M in taxes (related to A/P purchases) each month.

· Identify over/under payments by reviewing transactions against pre-defined rules and make necessary adjustments/preparing packages for refunds

· The resource must have a strong working knowledge of Sales & Use tax requirements regarding regulatory tax filing with all US government jurisdictions, as they must educate and train their team, end users and requestors about the S&U Tax requirements and provide tax related assistance to any Amex business users and/or suppliers.

· This team is responsible for the timely preparation and submission of the monthly sales & use tax dashboard and metrics to leadership including saves

· Review of supplier invoices for accuracy of Sales Tax and issuing them the Tax exemption certificates

· Review Payments to all foreign supplier to assess applicability of NRA and validate all required forms.

· This person must enforce controls related to the S&U Tax processes, to ensure accurate: (1) monthly reconciliation of our Tax Rate tables vs the published BNA rates, (2) monthly reconciliation of original and credit adjustment transactions, and (3) monthly reconciliation of the primary review tracker against our monthly tax extract report (used for the M/E tax filing).

· This position is responsible for coordinating and providing to Corporate Tax department the data files, invoice copies, PO’s, Contracts, etc., for any government S&U tax audits. At a minimum we have ~10 tax audits/year. Most of our State audits can require the pulling of ~250-1k documents per audit. By GSM SUT team assisting with the document gathering for such audits, we have helped Amex realize a save on certain state audits of upwards of $250k/audit.

· Update rules basis monthly observations to ensure up to date rule repository

· This person must have a strong working knowledge of the A/P systems (i.e., Vertex, Oracle and Ariba), as they would work closely with the Technology/Project teams to provide tax requirements, testing and other support for any necessary system issues, updates or enhancements.

Minimum Qualifications

· Graduate with at least 4-6 years of experience.

· Candidate must have strong working knowledge of end-to-end AP workflow related to US Sales & Use tax and have worked for at least 2 years in Sales & Use tax processes.

· Candidate must be well versed with tax reporting/tax payments & reconciliation functions related to S&U Balance Sheet accounts and preparation of reconciliations in line with reconciliation policy.

· Strong working knowledge and experience of ERP applications including Ariba, Oracle (both sub-ledger and general ledger) and Vertex.

· Excellent relationship management and the ability to work in a global environment with staff at all levels of the organization.

· Excellent problem solving, conflict resolution and analytical skills.

· Exceptional communication skills – verbal, written and through presentations. Ability to break down complex ideas into clear and actionable messages.

· Highly motivated individual with an ability to drive results and work with ambiguity.

· Ability to handle multiple deliverables with aggressive deadlines.

· Exhibits capacity to “connect the dots” and grasp both big picture and small details.

· Customer management/customer interface with experience and ability to proactively anticipate customer needs and identify their specific requirements.

· Exposure in project management and systems deployment for related processes is preferred.

· Should be flexible to work in shift environment.

· Take responsibility and work with minimal supervision, as well as have excellent interpersonal and communication skills.

Critical Factors to Success:

Eye for detail , excellent co-ordination skills , control oriented mindset

Academic Background:

Must have a B.com Graduate/MBA in finance or higher with minimum work experience of 2 - 3 years in Tax

Functional Skills:

Must have a strong working knowledge in US Sales & Use tax, accounting and audit

Knowledge of Platforms:

Oracle, Ariba and Vertex and strong working knowledge of the Microsoft Office suite of tools.

Behavioral areas:

Excellent communication (verbal & written) skills

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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