Merck KGaA
Analyst
Job Description
Job description Expert 1- Jr Analyst and Analyst for IT HW SW purchase and India Mobile management and Asset managementEducation Level and Languages Required Strong Communication Skills – Written and Verbal. Presentation and documentationQualification: Graduate degree (Commerce/Science/Computer background/Engineering), Proficiency in English (Verbal, Written)Experience: 1-3 years of experience.Job Description:➢ Understanding customers IT HW and SW need and providing them with right consultation➢ Creating PR, PO in different SAP systems. Order placement and follow up. Purchase documentation and order delivery➢ Escalating to next level support. Reduce Turnaround time and increase computing time.➢ Providing reports as and when required. Have basic knowledge about HW asset management and license management.➢ Updating the customer on ticket progress. Replying on email to customers ➢ Basics of IT HW and SW asset management.➢ Adherence to SLAs and all the KPI metrics derived for individual, Role, program.➢ Working experience with Microsoft office applications like Word, Excel and power pointSkillset RequiredSkillsetRemarksProficient in procurementShould have working experience with procure to pay cycleBasics of SAPShould have practical awareness of SAP and different T codes related to procurementProcess orientedShould have strong process understanding, learn and standardize the P2P process CommunicationStrong communication needed, should be able to conduct meeting with foreign stakeholders. Write emails and communicate correctly on issues and updatesProblem solvingGood to have problem solving skills and propose solutionsMethodologySelf-motivated and good team player
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