Merck KGaA

Senior Process Mining Analyst

Posted On

March 18, 2025

Location

Bangalore, Karnataka

Experience Level

D - Professional (4-9 years)

Job Type

Full-time

Apply By

June 10, 2025

Job Description

Your roleWe are seeking a talented Senior Data Analyst (Process Mining Mining & Automation) with deep experience in Celonis / Palantir Process Mining and automation along with expertise in process automation tools. This role will involve extracting data from various systems, providing actionable insights, and driving optimization through automation and process improvement initiatives.Process Discovery & Mapping: Leverage Palantir Process Mining tools to visualize, map, and analyze current business processes across multiple departments and systems (ERP, CRM, etc.).Data Integration & Preparation: Work closely with IT and data engineering teams to extract event log data from systems like SAP, Oracle, Salesforce, or any other enterprise platforms. Clean and prepare this data for analysis in process mining tools.Process Analysis & Optimization: Use process mining insights to detect inefficiencies, bottlenecks, and deviations from expected workflows. Identify potential areas for process automation and improvement.Automation Strategy: Collaborate with automation teams to design and implement robotic process automation (RPA)Continuous Process Monitoring: Develop dashboards and real-time monitoring systems within Palantir, allowing stakeholders to track key metrics and performance indicators (KPIs). Ensure continuous tracking of process efficiency improvements.Insights & Recommendations: Generate and present clear, actionable recommendations to stakeholders based on process mining data, aimed at reducing costs, improving process efficiency, and enhancing compliance.End-to-End Solutioning: Work closely with business units to implement recommended process improvements and automation solutions, ensuring minimal disruption and maximum value.Training & Development: Act as a subject matter expert, training teams on process mining techniques, best practices, and the use of Palantir process mining and automate and other tools. Drive adoption of process mining methodologies across the organization.Who you are:5+ years of experience in process mining, data analysis, or business process optimization. Bachelor’s or Master’s degree in Computer Science, Data Science, Information Systems, Industrial Engineering, Business Analytics, or a related field.Proven expertise in Celonis/Signavio/Disco/ IBM Process Mining, Palantir Process Mining and automation. Experience with data extraction and event log analysis from enterprise systems like SAP, Oracle, Salesforce, or equivalent ERP/CRM platforms.Data analytics experience with tools such as Power BI, Tableau, or Qlik for reporting and visualization of process insights.Proficiency in scripting languages (SQL, Python, or R) for data transformation and manipulation to prepare large datasets for process mining analysis.Experience with KPI tracking and real-time monitoring dashboards within process mining platforms. Experience working within Agile or Scrum environments on cross-functional teams.

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