Fampay

People & HR Operations (3-5 years)

Posted On

Aug. 8, 2023

Location

Bengaluru, Karnataka

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

June 4, 2025

Job Description

About Fam (previously FamPay)

Fam is India's first payments app for everyone above 11. FamApp helps make online and offline payments through UPI and FamCard. We are on a mission to raise a new, financially aware generation, and drive 250 million+ youngest users in India to kickstart their financial journey super early in their life.

Founded in 2019 by IIT Roorkee alumni, Fam is backed by some of the most respected investors around the world like Elevation Capital, Y-Combinator, Peak XV (Sequoia Capital) India, Venture Highway, Global Founder’s Capital and the likes of Kunal Shah, Amrish Rao as angel investors.

About this role

Every great product has a great team behind it—and behind every great team is great HR.

As part of our People team, you’ll deliver seamless, people-first HR operations across the entire employee lifecycle.

If you thrive on solving operational challenges, rolling up your sleeves to build robust processes, and fostering an environment where everyone can do their best work, let’s talk.

Perks That Go Beyond the Paycheck

• Relocation assistance to make your move seamless.

• Free office meals (lunch & dinner).

• Generous leave policy, including birthday leave, period leave, paternity and maternity support, and more.

• Salary advance and loan policies for any financial help.

• Quarterly rewards and recognition programs, and a referral program with great incentives.

• Access the latest gadgets and tools.

• Comprehensive health insurance for you and your family, mental health support.

• Tax benefits with options like food coupons, phone allowances, car/device leasing.

• Retirement perks like PF contribution, leave encashment and gratuity.

Here’s all the tea on FamApp ☕️

FamApp focuses on financial inclusion of the next generation by providing UPI & card payments to everyone above 11 years old. Our flagship Spending Account, FamX, seamlessly integrates UPI and card payments, enabling users to manage, save, and learn about their finances effortlessly.

Revolutionizing Payments and FinTech

FamApp has enabled 10 million+ users to make UPI and card payments across India, removing the inconvenience of carrying cash everywhere. Users get to customise their FamX card with doodles, which lets them add a personal touch to their payments.

Trusted by leading investors

We’re proud to be supported by renowned investors like Elevation Capital, Y-Combinator, Peak XV (formerly Sequoia Capital India), Venture Highway, Global Founder’s Capital, and esteemed angels Kunal Shah and Amrish Rao.

Join Our Dynamic Team

At Fam, our people-first approach is reflected in our generous leave policies, flexible work schedules, comprehensive health benefits, and free mental health sessions. We don’t mean to brag, but we promise you’ll be surrounded by some of the most fun, talented and passionate people in the startup space.

Want to see what makes life at Fam so awesome? Check out our shenanigans at @lifeatfam 😛

On the Job

Proven 3-5 years of experience in HRBP or a similar HR function, preferably within early-stage startups

Strong understanding of HR best practices, employment laws, and regulations in India

Excellent communication, interpersonal, and problem-solving skills

Empathetic, approachable, and committed to creating a positive work environment

Ability to thrive in a fast-paced, dynamic startup environment

Familiarity with HR tools, software, and HRIS systems is a plus

Must-haves (Min. qualifications)

End-to-End Employee Experience: Oversee the entire employee lifecycle, from onboarding to exit, ensuring a smooth and positive experience for all employees.

Employee Wellbeing and Engagement: Develop and execute initiatives to promote employee wellbeing, work-life balance, and mental health support.

Grievance Addressal: Be the point of contact for employees to address their concerns and grievances, providing timely and fair resolutions.

Asset, IT, Travel, and Admin Management: Coordinate and manage office assets, IT infrastructure, and travel arrangements for employees. Assist in general administrative tasks to ensure a well-organized work environment.

Payroll and Expense Management: Collaborate with the finance team to handle payroll processing and expense management for employees.

ESOPs (Employee Stock Ownership Plans) Management & Audits: Administer ESOPs end-to-end, ensuring accurate record-keeping and communication with eligible employees. Assist in HR-related audits to ensure compliance with relevant laws and regulations.

HR Analytics & Process Improvement: Utilize HR data and analytics to identify trends, make data-driven decisions, and enhance HR strategies. Continuously assess and enhance HR processes to streamline operations and increase efficiency.

Performance Management: Support performance review cycles, feedback mechanisms, and goal-setting processes across teams.

Policy Design and Compliance: Draft, update, and implement HR policies in line with business goals and legal requirements. Coordinate with labor consultants to ensure ongoing compliance.

Vendor Management: Manage relationships with external partners and vendors for insurance, benefits, travel, and HR tools or platforms.

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