Paypal

Program Manager

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure. 

Job Description Summary:

What you need to know about the role
We are currently seeking Program Manager with relevant experience in Agile project management, product launch management, change management and organizational dynamics for Growth Markets.

Meet our team
Program management team is responsible to plan and deliver end to end complex programs. This team work across product, engineering, multiple other cross-functional teams, internal and external partners to ensure timely planning, execution and launch / go-to market of programs.

Job Description:

Your way to impact

As a program manager, you manage end to end programs and bring overall visibility into program delivery ensuring governance structures and timely execution. You align the needs and timelines of portfolios by release planning and scrum of scrums. You facilitate data driven decision making by tracking, measuring, and visualizing key metrics across the org, and by coordinating all activities from goal setting to launch. You bring process and execution best practices, resolving complex roadblocks and / or dependencies

Your Day to Day:

  • Organize and lead planning activities resulting in the creation of a release/program roadmap. Ensure all teams align with enterprise planning expectations.
  • Define launch strategy for new product capabilities including geographic scope and rollouts, detailed timing, ramp and analytics plan.
  • Proactively manage across stakeholder groups to establish interdependencies, identify risks and resource constraints, and eliminate significant roadblocks in a timely fashion.
  • Exercise smart decision-making and effectively collaborate with other leaders and stakeholders to address key issues and roadblocks aggressively and in a timely fashion.
  • Ensure measurable KPIs are developed for the program, and that they align to the overall KPIs for the product.
  • Design and manage pilots and beta testing.
  • Create and manage clear Gating Criteria with business partners for Go/No-go decisions.
  • Ensure regular, active communication with adjacent programs and external stakeholders, including international regions.
  • Identify program impediments and addresses including proper escalation to individuals/groups as needed.
  • Lead program retrospectives and commitment to improvement on a regular cadence
  • Advocate and manage program implementation according to PayPal’s product lifecycle management.
  • Maintain awareness of the cross product/program synergies and actively communicate opportunities to simplify or better align work across teams.
  • Lead effective project/program governance and stakeholder management, ensuring adequate understanding of timelines, resource needs, risks, contentions, and dependencies.
  • Assess the current methodology, identify/rationalize gaps vs. best practices, and continuously improve the process to support our aggressive deployment schedule.

What do you need to bring:

  • Overall 10 years of experience and 5 years into program management.
  • Relevant experience organizing multiple teams delivering on software/product development initiatives required. Agile lifecycle management experience preferred.
  • Successful track record of managing complex development programs to deliver technical solutions and achieve business results, positively impacting the customer experience.
  • Proven ability to develop effective, matrixed, cross-organization relationships, collaborating and communicating across business and technology stakeholders and multiple geographies
  • Strong technical acumen and strong voice of the customer across the program delivery lifecycle.
  • Good knowledge of project management process, project management software tools, templates and management techniques
  • Experience with different software development methodologies including the agile development methodology such as Scrum
  • Success in developing program/project level artifacts to support a major software implementation program with concurrent releases

Key competency requirements:

  • An inherent bias to action
  • Proven leadership skills; self-motivated and a self-starter with a “Can do” attitude
  • Team player, energetic personality, quality minded, focused, committed and able to work independently in a fast paced, changing environment
  • High degree of professional confidence and credibility with effective presence, strong written and verbal communication skills, able to communicate technical concepts and plans at all levels
  • Sharp business judgment, detail oriented yet able to always see the "big picture"
  • Strong partnering and influencing skills in all mediums and throughout all levels of the organization including senior leaders
  • Strong problem-solving skills, able to prioritize among many conflicting needs, advocate a course of action, and pursue it consistently
  • Ability to adapt, be flexible and responsive to dynamic situations

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:
Click Here to learn more about our culture and community.


PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visit https://www.paypal.com ,  https://about.pypl.com and  https://investor.pypl.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Any general requests for consideration of your skills, please Join Our Talent Community.


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