American Express

Manager - Data Analytics

Posted On

March 12, 2025

Location

Gurgaon, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

April 6, 2025

Job Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

As the Manager, you will be the key member of the Strategic Planning and Development team of Global Merchant and Network Services (GMNS), responsible for overseeing strategic planning, performance reporting, and the project management of control and compliance activities, supporting Latin America and Canada Region. This role ensures accurate and timely financial and operational reporting, provides strategic insights to leadership, and supports decision-making processes through data analysis. The position requires strong analytical skills, attention to detail, and the ability to communicate complex financial information.

Amex’s Global Merchant and Network Services (GMNS) signs merchants to accept American Express cards and maintains the card acceptance network. GMNS is responsible for building and maintaining relationships with merchants, merchant acquirers, processors, and the network. GMNS also processes card transactions and settles with merchants that accept American Express cards. Furthermore, GMNS provides marketing information and services such as fraud prevention to merchants. In addition, GMNS builds and manages loyalty coalition programs which enable consumers to earn and spend rewards points.

The GMNS Strategy, Planning, and Development (SP&D) team works closely with the GMNS Group President and all GMNS General Managers. Specific responsibilities include planning and reporting to enable merchant acquisition and client management teams, strategy formulation, business development, investment optimization, and compliance and control management.

The successful candidate will report to the Director based in Mexico and will have 1 direct report.

Responsibilities:

Reporting & Analysis

Prepare monthly, quarterly, and annual reports for senior management and stakeholders.
Analyze results, identifying trends, risks, and opportunities for improvement.

Performance Monitoring & Insights

Track key performance indicators (KPIs) and provide actionable insights.
Develop dashboards and data visualization tools to enhance decision-making.
Support executive leadership with ad hoc financial analysis and reporting.

Process Improvement & System Optimization

Streamline reporting and planning processes to improve efficiency and accuracy.
Implement best practices for planning and analysis across the region

Control Management

Ensure compliance with internal and external reporting requirements
Conduct Key Risk Indicators Audits on a quarterly basis for the LACC region
Provided support to relevant audits and regulatory reviews
Manage the documentation and implementation of standard operating procedures by creating data repositories

Stakeholder Engagement & Communication

Act as a key point of contact for Reporting & Control Management -related queries from senior management.
Present business insights and recommendations to leadership teams.
Foster cross-functional collaboration to ensure strategic goals are met.

Qualifications & Skills:

Bachelor’s degree in Programming, Mathematics, Business Administration, or a related field (Master’s degree is a plus).
5+ years of experience in financial planning, reporting, or a related role.
Strong knowledge of financial modeling, forecasting, and budgeting techniques.
Proven analytical skills, including ability to consolidate and present large amounts of data from different sources in executive reports and forums, financial evaluation and modeling.
Strong communication and presentation abilities.
Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
Resilient, Energy, drive and flexibility
Proficiency with programming languages (SQL, Python, MLS). developing software, task automation, data analysis, and data visualization.
Data structures, Debugging & Problem-solving Skills, Inquisitiveness
Logical & Abstract Thinking
An Eye for Detail.
Ability to create clarity in ambiguous situations, proposing programming/coding solutions to complex business requests.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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