American Express

Analyst - Control Management

Posted On

March 18, 2025

Location

Gurgaon, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

April 13, 2025

Job Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

As part of the Global Servicing Group (GSG), the Control Management team is primarily focused on –

· Safeguarding the Company’s brand and assets
· Driving adherence to internal policies
· Meeting regulatory expectations while balancing the execution of key business strategies

The Team collaborates across key stakeholders to drive the necessary controls and oversight, enabling GSG stakeholders to set the standard for a seamless and differentiated customer experience.

The Analyst, Control Management Reporting & Analytics will support GSG by managing risk and controls to ensure compliance with global legal and regulatory requirements. This role will have responsibilities to support the output reporting for the Regulatory Business Self Testing (RBST) and Procedural Business Self Testing (PBST) monitoring program for GSG. The Analyst will also collaborate across internal teams to support data requests and partner with colleagues across GSG and MIS to define reporting requirements. The successful candidate will have a high level of intellectual curiosity, partnered with an eye for precision & accuracy which will allow for the flawless execution of a large, complex RBST and PBST programs and will be a key participant in our continuous journey to uplift and transform this process.

Responsibilities: The Analyst: Control Management will -

Drive and deliver Regulatory/Governance reports for Testing, Compliance & Operations/Frontline teams using big data platforms (LUMI, Cornerstone), SAS/SQL, Python etc
Work closely with program intake/management, business, testing and compliance teams to ensure reporting requirements are met across all functions and markets
Prepare monthly insights package for SLT leaders on MS Power Point (PPT) by drawing inferences from existing RBST reporting
Analyze and create visualizations using Tableau, MS Excel etc
Timely and accurate response for audit and regulatory requests
Work to improve current processes via automation opportunities to create efficiencies
Excellent communication skills, both verbal and written; ability to articulate business problems and implement solutions
Participate along with global teams evaluating processes and making suggestions for process and system improvements through knowledge and information sharing sessions with peers across the organization

Required Qualifications:

Bachelor's/master’s degree in a relevant field (e.g. Finance, Engineering, Mathematics, Computer Science or Economics)
Excellent programming skills on SQL/HQL, Python and Power BI will be an added advantage
Excellent skills of Microsoft Office (MS Excel, and PowerPoint etc)
Hands on experience in creating visualization using Tableau (knowledge of E1/E2/E3 servers and raising JIRA & RFCs)
Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
Knowledgeable on Data Management, ODL, identifying ingestion issues and proactively reaching out to teams and resolve data related issues
Flexibility and adaptability to work within tight deadlines and changing priorities.

Preferred Qualifications:

- GSG knowledge and expertise
- Ability to challenge the status quo and drive continuous improvements
- Strong project management skills, ability to work on multiple projects, and work effectively in a team environment

ORMCM

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

ORMCM

Jobs at Gurgaon

Capgemini

Data Center & Automation Expert ||…

Experienced Professionals

Gurgaon, Haryana

Analyst - Control Management Apply Now

Job Description

Jobs at Gurgaon

More Jobs at American Express

Actively Recruiting Companies at Gurgaon, Haryana

Analyst - Control Management