American Express

Engineer II

Posted On

May 2, 2025

Location

Gurgaon, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

May 25, 2025

Job Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Functional Description:

Storage tower is part of Distributed Infrastructure & Data Services - DI&DS team (Global Infrastructure). We deliver Storage Infrastructure engineering, solutioning, builds and operations support to Americal Express enterprise application teams & customers to meet their Data Storage requirements & growth.

Purpose of the Role:

Infrastructure Engineer role will handle Storage engineering & build administration related activities, such as provisioning, patching/upgrades, end-of-life refreshes with data migration, capacity/performance troubleshooting, and deliver efficiency by building new automation capabilities. This team manages SAN, NAS, Object and Backup Storage systems throughout the delivery lifecycle and executes automation-led daily tasks, embedding self-service, self-healing and programmatic interfaces, including deployment of new Storage infrastructure and delivery of reliable, scalable and cost-effective storage solutions.

Responsibilities:

Manage delivery, infrastructure builds, and administration of Storage solutions and tools, including day-to-day Storage management, configuration, provisioning and reclaim of SAN, NAS, Object, Backup, and Software-defined Storage.
Drive the framework, development & delivery of automation to deliver routine tasks like provisioning, catalogue, slack-based self-service capabilities, monitoring, web APIs, as well as new capabilities enhancing customer experience, productivity, and overall availability of Storage systems.
Manage capacity, performance, reporting and availability of enterprise Storage solutions, including active system monitoring and management.
Drive Storage infrastructure issue resolution support, including problem analysis and development of problem circumvention solutions. Strong trouble-shooting skills are preferred.
Deployment and validation of system changes including scheduled and emergency maintenance, patch management and upgrades to Storage infrastructure.
Partner to perform due-diligence on new Storage products, architecture, solutions, tools and standing-up of the service offering. Perform operational readiness testing of new platforms, products and changed infrastructure.
Ensure infrastructure is managed and operated in accordance with AXP policies and standards, including Security Compliance.

Execute Storage infrastructure projects to improve availability, reduce costs and enhance customer experience. Knowledge of ITIL based Storage Infrastructure support processes, including incident, problem, and change management is required.
Note: Schedule may be a non-standard work week to ensure 24x7 coverage.

MINIMUM QUALIFICATIONS:

Experience:

7+ years of proven experience of managing NAS, SAN, MDS/FC, Backups and Object Storage products, including knowledge of hardware deployments, advanced configuration, performance management, and troubleshooting.
5 - 7 years of core experience with enterprise Storage Management tools to configure Storage Alerting, Threshold monitoring, Performance, Capacity & Utilization reporting, etc. (e.g. Unisphere, ONTAP, Native GUI, ActiveIQ, Auto-support, OCUM/OPM, ServiceNow, PURE1, OneFS, HyperIQ, Helios, etc.)
Preferred a 3+ years of experience working with Automation platforms (REST APIs), driving development of self-healing and self-service utilities stitched via API integration or front-end GUI interfaces.

Academic Background:

Minimum bachelor’s degree in computer science / management information systems, or equivalent experience preferred.

Technical Skills/Capabilities:

Possesses good technical knowledge of Storage products, Switching, Protocols, and Servers, including SAN systems - PURE, PowerMax, LightBits, PowerFlex arrays (FC, iSCSI, NVME over TCP), NAS systems - NetApp, PowerScale/ISILON arrays (NFS, CIFS), Backup systems - Cohesity, Qumulo, NetBackup, and Object systems (S3) - Cloudian, ECS, MINIO, Pure FlashBlade, etc.
Possesses SME knowledge for scripting languages, such as Public APIs, Ansible, Python, FLASK, DASH, React/Node JS, MS-SQL, PostGres, Scripting, RestAPIs, AirFlow, EAP, CI/CD deployments, Swagger / Redocly, and have good subject matter understanding of Storage products’ RestAPIs and native CLI capabilities.
Preference given to candidates with good knowledge and understanding of Storage Technology landscape of industry products, architectures, and solutions in context of Dis-aggregated Storage & Software-defined Storage, Scale-out SAN / NAS, and Hyper-converged products.
Good knowledge of Storage commissioning and decommissioning, Protocols (NVMEoTCP, iSCSI, FC, NFS, CIFS, S3, SWIFT), Hosting & Backup environment, SAN FC/IP Switches, Scripting tools, ServiceNow, etc.

Behavioral Skills/Capabilities:

Self-motivated with strong communication skills, both verbal and written
Ability to handle multiple tasks, set priorities, schedule, and meet deadlines (work under pressure and prioritize tasks)
Excellent interpersonal skills including strong decision making, communications (verbal and written) and negotiation skills.
Enterprise Leadership Behaviors
Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective
Bring Others with You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential

Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Jobs at Gurgaon

American Express

Engineer I

Freshers/Experienced

Gurgaon, Haryana

Engineer II Apply Now

Job Description

Jobs at Gurgaon

More Jobs at American Express

Actively Recruiting Companies at Gurgaon, Haryana

Engineer II