American Express

Analyst-Data Analytics

Posted On

March 17, 2025

Location

Gurugram, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

April 6, 2025

Job Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Function Description: With a focus on digitization, innovation, and analytics, the Enterprise Digital and Data Solutions (EDDS) team creates central, scalable platforms and customer experiences to help markets across all of these priorities. Charter is to drive scale for the business and accelerate innovation for both immediate impact as well as long-term transformation of our business. A unique aspect of EDDS is the integration of diverse skills across all of its remit. EDDS has a very broad range of responsibilities, resulting in a broad range of initiatives around the world.

The Enterprise Platform Analytics team collaborates with Product, Technology & Business teams to help build/enhance the data landscape and strategies that shapes decision making of our enterprise products like SEO and Digital Marketing Platforms.

Purpose of the Role: This role will report to the Manager of SEO Analytics in Platform Analytics team and will be based in Gurgaon. The candidate will be responsible for collaborating with Enterprise SEO, Business, Marketing, Product, & Technology teams & to deliver on highly impactful analytics to optimize SEO experience & enhance the product experience.

Responsibilities:

• Lead highly motived team to develop & deliver analytical solutions.

• Collaborate with Enterprise SEO, Business, Marketing, Product, & Technology teams, to deliver on strategic analytics focused on Product Optimization

• Define and build key KPIs to monitor and improve Product performance

• Support the development & implementations of new features and capabilities

• Gain deep functional understanding of the enterprise SEO product capabilities and associated platforms over time and ensure analytical insights are relevant and actionable

• Power in-depth strategic analysis and provide analytical and decision support by mining digital activity data along with AXP closed loop data

Critical Factors to Success:

• Analyze Digital SEO products, experiences, platforms & activity data to synthesize actionable insights to Improve product performance, customer experience & incremental revenue generation for the enterprise.

Past Experience:

• Relevant analytics experience with a background in digital analytics preferred

• Strong strategic thought leadership and problem-solving skills with ability to solve unstructured and complex business problems

• Proven track record of project and people management; ability to engage and inspire team members and partners

• Results driven with strong project management skills, ability to work on multiple priorities and keep team on track to exceed goals

Academic Background:

• Graduate or Post Graduate degree in Engineering, Business, Finance, Economics, Statistics or a related field from a premier institute

Functional Skills/Capabilities:

• Knowledge of Analytics languages like SQL, Python, & ML modelling techniques, large and complex data sets manipulation

• Knowledge of Digital Websites, Applications, etc.

Knowledge of Platforms:

• Big Data Platform, Digital Tracking tools like Omniture/Adobe

Enterprise Leadership Behaviors

• Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective

• Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential

• Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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