Merck KGaA

E2E HR Experience, AI and Efficiency Sr Business Analyst

Posted On

Feb. 29, 2024

Location

Bangalore, Karnataka

Experience Level

D - Professional (4-9 years)

Job Type

full-time

Apply By

Jan. 28, 2025

Job Description

An exciting new opportunity has arisen to join the company as a Sr Business Analyst specializing in AI and Generative AI for the E2E HR Experience and efficiency team. As part of this HR global team, you will be responsible for eliciting and documenting business requirements as an input to strategic projects and to participate of the company´s HR AI & digital transformation specially bridging the gap between business needs, technology solutions related to artificial intelligence and employee experience. The primary role of the Sr. Business Analyst/AI will be to understand the business needs, create project business cases and proposals, identify project ROI and KPIs, investigate the best strategies to ensure adoption of technology and AI, document clear requirements and work with the project teams to ensure an effective and timely project delivery. You will be the link between the business, project teams, technology, and data teams to ensure the needs of the business are translated and understood to realize a successful delivery of projects that ultimately provide the expected business value, adoption and meet the ROI and KPIs. You will facilitate user sessions to identify needs, benefits, and gather sufficient information to document clear functional, non-functional, AI, data and user experience requirements. Who you are: Min 7 years of business analyst role experience working on different global strategic projects including projects that incorporate AI /Gen AI. Proven prioritization and analytical and problem- solving skills to help maximize the benefit of IT systems investments. Proven experience in reviewing, analyzing, and proposing “as is” and “to be” process. Able to anticipate requirements and to uncover areas for improvement.Proven experience in documenting requirements and analysis and mapping of data for implementation of applications or platforms including Artificial Intelligence (AI). Knowledge of AI including application of machine learning, NPL, Virtual Assistance… Proven success experience in gathering / documenting requirements and risk assessments, for large scale Global functional/data/AI strategy projects on a multinational environment Able to incorporate superior user experience in requirements and to reach consensus when receiving conflicting requirements. Able to define and document personas and user journeys working with users, project team and stakeholders. Knowledge and previous experience working and managing projects leveraging various HR tech platforms: SAP HR suite, Phenom or other candidate CRMs, SNOW, Walkme ... and AI products such as Chat GpT.Cost benefit analysis skills. Identifies measurable business value to ensure business strategy and project objectives are realized. Strong relationship building skills. Able to communicate with different audiences, including C level communication, to present status updates and create and present proposals to management, and support the communication and identification of change management plans. Knowledgeable on Data infrastructure, data dictionary and data governance principles to be able to define and capture and map data requirements. IIBA Certification of Competency in Business Analysis (CCBA) or similar.Proficient English skills required.

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