Merck KGaA

Senior Analyst

Posted On

Feb. 19, 2025

Location

Bangalore, Karnataka

Experience Level

C - Professional (1-3 years)

Job Type

Full-time

Apply By

March 11, 2025

Job Description

Job DescriptionPosition Title: Sr. Analyst – Biology _Technical ServicesSCOPE OF RESPONSIBILITY:To answer the technical queries belonging to Biology portfolio for WEU regionPURPOSE OF THE POSITIONInvestigate, analyse, retrieve technical information and answer customer's technical queries.ESSENTIAL JOB FUNCTIONS•Provide scientific responses to the biology questions and solutions to customers’ research problems by utilizing scientific knowledge and available resources, consulting with more experienced scientists when necessary.•To maintain the image of Merck as a source of scientific information, to function as a leader in Life Science and High Technology, and to promote our obsession with service.•Enhance our product information databases by documenting technical information from customer interactions.•Recommend products based on customer needs and research interests.•Document product quality issues.•Document errors and information the responsible department for changes in company electronic and printed publications.•Document all customer interactions and requests for new products.•Contribute to company/department operations and process improvement efforts.•Recommend and participate in process improvement studies.•Actively participate in intra- and inter-departmental teams as assigned.•Miscellaneous duties and tasks as assigned by the reporting Manager.•Exemplary attendance and adherence to schedule.BASIC QUALIFICATIONSEducation:Master’s degree in life-science, Microbiology, Molecular Biology, BiotechnologyExperience: 3-4 years of experience as• R&D Lab Technician (in life science industry) or• Technical support representative (in life science industry)Previous positions / jobs• Life science specialist from R&D areaJob Description• Professionals in Life science, experience on Academy, research projects preferred• Post graduate student or technical application Specialist in Life Science• Product specialist or Quality control supervisor in Life ScienceTechnical Skills / Competencies:• Solve queries on time with relative content in your response that allows us to resolve the claims of our clients. Ability to present solutions in friendly-user language• Agility, good communication, teamwork, innovative, listening, responsibility and engagement• ability to transfer knowledge, knowledgeable, leadership, empowerment, result oriented, Team working spirit• Highly Analytical mind. Proactive. Curious.• Manage time efficiently• Analytical & problem-solving ability.• Customer centric orientation• Knowledge of ISO preferred.Behavioral Competencies:• Excellent verbal and written communication skills.• Advanced in Interpersonal skills, Problem solving, Planning & execution.• Proficient in Customer orientation, Business acumen and Leading change.ADDITIONAL LOCAL NEEDSShould be flexible to work in shifts. We are an equal opportunity employer that values workforce diversity. We want everyone to be able to bring their best self to work every day which is why equality and inclusion is at the forefront of all our activities. We are dedicated to a policy of non-discrimination in employment on any basis including race, caste, creed, color, religion, sex, age, disability, marital status, sexual orientation, and gender identity.

Jobs at Bangalore

Infosys

Requirements and System Engineering

10 - 15 Years Exp.

Bangalore, Karnataka

Senior Analyst Apply Now

Job Description

Jobs at Bangalore

More Jobs at Merck KGaA

Actively Recruiting Companies at Bangalore, Karnataka

Senior Analyst