American Express

Infrastructure Engineer I

Posted On

April 3, 2025

Location

Gurgaon, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

May 4, 2025

Job Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

The Infrastructure Engineer is responsible for the technical direction of Network Platforms within a portfolio, providing consulting expertise, leveraging business and technical knowledge to support business strategies and deliver business value.
Plays an integral role in building and enhancing the network infrastructure required to support the platform(s) or set of applications in terms of robustness, scalability, availability and efficiency.
Works with Technical and Business Architects to ensure developments support the business and IT strategic plan.
Performs as a high-level, Technical SME (subject matter expert) for the Global Network Infrastructure at American Express
Has strong troubleshooting skills to resolve high-severity, business-impacting outages and incidents
Has responsibility for the technical direction of the platform(s)/applications within the supported portfolio
Works with architecture consultants to ensure Infrastructure build aligns to business and IT strategy
Partners with the American Express Technology architecture teams in determining a practical adaptation of enterprise standards through informal feedback sessions
Coaches and mentors less experienced colleagues as required
Participates in relevant network communities
Works with the Directors of Business and Technical Architecture to identify technical solutions and business process improvements in support of the business and IT strategic direction
Manages (monitors and addresses) third party work in terms of quality and adherence to standards
Ensures accurate asset information is recorded/documented for the platform/application supported
Expert level knowledge in networking protocols like TCP/IP, OSPF, and BGP is required
Expert level knowledge in switching technologies like Spanning tree, Port Channels, VPCs, Ethernet is required
Expert level knowledge in packet capture analysis
Expert level Knowledge of Application Delivery Controllers / Load Balancers and Global Traffic Managers such as F5
Experience with networking platforms like Cisco IOS, IOS-XE, ASR, Nexus OS, Catalyst Switches, Arista EOS, Cumulus, Viptela vEdge/vManage, Aruba Wireless, Riverbed Steelhead and Interceptors, Cisco WAAS and AppNavs, Palo Alto Firewalls, Cisco ASA VPNs
Experience in network automation using Python, Ansible, Puppet, etc., Netmiko, Rest API, JSON/XML
Experience in web frameworks (Django or Flask preferred)
Experience in Linux systems administration

Minimum Qualifications

5+ years engineering experience in a global Data Centre environment in the IT industry.
Bachelor’s Degree in Computer Science, Computer Science Engineering, or significant experience
Experience with design and implementation of Data Centre Network Infrastructure.
Experience with Software-Defined Networking, Data Center Fabrics, Cisco ACI, NSX-T, MP-BGP eVPN and VXLAN, SD-WAN, GWAN MPLS-VPNs, Data Center Interconnects, Internet Edge POPs, Campus Networks, and Wireless Networks
Experience in network automation using Python, Ansible, Puppet, etc., Netmiko, Rest API, JSON/XML
Experience with in depth problem solving, analytical analysis, reporting and presentation to senior leaders and key partners
Ability to lead, influence and drive vendor direction to deliver innovated solutions that are advantageous to American Express Tried outstanding personal integrity and ability to build trust and collaborate across an organization
Ability to communicate verbally and in written and various media with many different consumers and partners.
Strong critical thinking and decision-making skills

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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