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American Express
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Description
This position will support the development and implementation of analytical solutions, to provide consultative support to the GCS leadership team. The incumbent will also highlight trends, risks, and opportunities to enhance business decision-making processes, while working very closely with Sales, Marketing, Capabilities, Technology, and Analytics teams to drive growth in the sales organization and contribute in One force setup & reporting.
How will you make an impact in this role?
· This role will support the fast-accelerating GCS business.
· The role will require to establish governance and controls for sales practices in collaboration with operation excellence and compliance teams.
· Effectively engage with stakeholders to understand the business requirements.
· Partnership with Stakeholders and Business Partners to provide valuable insights to support leadership.
· Support sales organization growth by effectively managing sales portfolio.
· Drive Analytics and Insights through various data tools.
· Identify & implement various automation techniques to improve efficiency.
· Drive initiatives through project management.
· Driving resolution for escalations (if any).
Stay focused on relationships, understanding business strategy and objectives.
Minimum Qualifications
· Graduate/Engineering/Master’s from a reputed university.
· 5 Years of experience
Preferred Qualifications
· Good knowledge of big data
· Salesforce
· Looking for statistical and operational experience.
· Behavioral Skills/Capabilities:
· Good communications and presentation skills
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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